Learn how to prevent users from deleting critical records in Dynamics 365! In this video, we demonstrate how to create a Pre-validation Plugin to stop the deletion of contact records
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Use Copilot in D365 Customer Service to generate knowledge articles from cases (preview) In this video I discussing a feature that you can test right now, because it is currently
Escalating Cases in D365 Customer Service In this video I am going to show you how you can build your own logic to escalate cases. This functionality is something that
Hello Viewers In this episode we will learn about the business use cases of robotic process automation or UI Flows. If you want to learn about setting up UI flows,
This video is part of a series on the Microsoft Dynamics 365 Portals. Thanks for watching. You can find me in the following places: Website: https://meganvwalker.com Twitter: http://twitter.com/meganvwalker LinkedIn: http://linkedin.com/in/meganwalker
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