Dynamics 365 Customer Engagement
Alert for Old Cases: Calculated and Rollup Fields
Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had…
Tag: Cases
Dynamics 365 Customer Engagement
Case Study: Alert for Old Cases
I was recently approached at a conference about a unique question on the best way to do something in Dynamics365. The question led to…
Dynamics 365 Business Central
Convert Functional Test cases to Automated Test Cases
Hello Sharing nice recording for Automated test in Business Central Hope this will help.. Continue Reading Ammolh Saallvi’s Article on their blog https://amolsalvi.blog/2019/07/17/convert-functional-test-cases-to-automated-test-cases/ Blog…
Dynamics 365 Customer Engagement
Case: Merged vs. Child Cases
Originally posted on CRM Indian: We will go back to the basics and see one of the basic features of case entity which is…