Case: Merged vs. Child Cases

Originally posted on CRM Indian:
We will go back to the basics and see one of the basic features of case entity which is confusing at times to the beginners, Merged Case vs. Child Case. What are they? Why and when to use them? Merge Case: What is Merged Case? When a case is merged,…

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Case: Merged vs. Child Cases

CRM Indian Merge Case: We will go back to the basics and see one of the basic features of case entity which is confusing at times to the beginners, Merged Case vs. Child Case. What are they? Why and when to use them? What is Merged Case?

Blog Syndicated with Nishant Rana’s Permission

Author: Nishant Rana

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