Configurable Copilot Case Summaries for D365 Customer Service – YouTube

Dian TaylorYouTubeDyn365CE2 months ago123 Views

Configurable Copilot Case Summaries for D365 Customer Service

Did you know that you can now configure the source tables and columns that Copilot uses to generate a Case summary? In this video I will explain how to configure this!

Related Article: https://d365goddess.com/configurable-copilot-case-summaries-for-d365-customer-service/
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
Bluesky: https://bsky.app/profile/d365goddess.bsky.social



Did you know that you can now configure the source tables and columns that Copilot uses to generate a Case summary? In this video I will explain how to configure this!

Related Article: https://d365goddess.com/configurable-copilot-case-summaries-for-d365-customer-service/
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
Bluesky: https://bsky.app/profile/d365goddess.bsky.social

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