Here’s how you can create your first Copilot for Customer Service Hub Continue Reading priyeshwagh777’s Article on their blog Create your first custom Copilot…
Earlier this month I posted an article on how you can extend the Copilot that sits inside of Dynamics 365 Customer Service by using…
Below we can see the resource cell template (or view) applied that defines the images, values, and fields displayed for the resource in the…
Microsoft have recently started to roll out a MAJOR update to Omnichannel voice! In this post I will explain how to upgrade your phone…
Recently we found that in one of the environments, the Date Window Start / End Dates was not showing up on the Work Order…
