AI Agents and the Future of Customer Service Send me a Text Message here (https://www.buzzsprout.com/twilio/text_messages/1796418/open_sms) Dive into a journey of wellness & tech on the latest Ecosystems Show! Discover the
AI Agents and the Future of Customer Service Send me a Text Message here (https://www.buzzsprout.com/twilio/text_messages/1796418/open_sms) Dive into a journey of wellness & tech on the latest Ecosystems Show! Discover the
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and haven’t tried recently you might want to experiment with
Hi Readers, Managing the Evolution of Service Documents Service documents, like quotes, orders, and contracts, often undergo changes throughout their lifecycle. To ensure data integrity and maintain a clear audit
Hi Readers, This video explores the new service management features in Dynamics 365 Business Central 2024 Release Wave 1. The speaker discusses several enhancements, including: Number series management: You can
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for incoming and outgoing calls. In this post I will