Learn how to enable sample data in Dynamics 365 Customer Service. This step-by-step guide shows you how to add sample records to explore and test the system easily. This video
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Learn how to hide reports in the Dynamics 365 Customer Service App in just a few steps. This quick tutorial covers permissions and settings to control report visibility effectively. This
Learn how to enable auto-save for forms in Dynamics 365 Customer Service. This quick guide helps you save changes automatically without clicking “Save” every time. This video consists of: 00:00-00:19
Do You Need a Field Service Solution? Here Is A Quick Checklist to Help You Decide… If you’re managing field-based teams, engineers, inspectors, surveyors, installers, or technicians, you know how
In this video, you’ll discover how to associate a case with a knowledge article in Dynamics 365 Customer Service, helping streamline support and enhance agent productivity. This video consists of:
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