Hi Readers, Managing the Evolution of Service Documents Service documents, like quotes, orders, and contracts, often undergo changes throughout their lifecycle. To ensure data integrity and maintain a clear audit
All posts tagged in Service5- Page
278Articles
Hi Readers, This video explores the new service management features in Dynamics 365 Business Central 2024 Release Wave 1. The speaker discusses several enhancements, including: Number series management: You can
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for incoming and outgoing calls. In this post I will
2024 Wave 2: Copilot for Service This is part 4 of my video series about the new features that are part of 2024 Release Wave 2. In this episode I
2024 Wave 2: D365 Customer Service This is part 3 of my video series about the new features that are part of 2024 Release Wave 2. In this episode I
Top Headlines
Support The Site
