Finance & Operations
Apply A D365 Service Update
Learn how to apply a D365 service update in this tutorial. Microsoft releases four service updates, containing new hotfixes and features. Dynamics 365 for…
Tag: Service
Dataverse
Closing the Technology Gap with Connected Field Service Whitepaper
Closing the Technology Gap with Connected Field Service The impact of Microsoft AI, IoT, Field Service Management, Automation and Analytics Our whitepaper provides an…
Dynamics 365 Customer Engagement
Use Copilot to generate knowledge articles from resolved cases – Dynamics 365 Customer Service
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience >> Knowledge >> Knowledge Creation…
Dynamics 365 Customer Engagement
Blue Green Deployment with Azure App Service Deployment Slots using Azure DevOps
AI generated Image — Microsoft Designer In the ever-evolving world of software development, ensuring smooth deployments while minimizing downtime and risk is crucial. One effective strategy…
Dynamics 365 Customer Engagement
Customer Service Workspace – Multiple Browsers
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and haven’t tried recently…