This video will walk you through creating Bookable Resources in Dynamics 365 Field Service. You’ll learn what Bookable Resources are, how they are used, and how to set them up.
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Learn how to set up SLAs (Service Level Agreements) and KPIs in Dynamics 365 Customer Service. This step-by-step guide covers SLA configuration, KPI creation, and a real-world case demonstration to
Revolutionizing Customer Service Through AI with Jay Wellings Send me a Text Message here (https://www.buzzsprout.com/twilio/text_messages/1796418/open_sms) Code and transformation: Jay Wellings shares his journey from web dev to Microsoft ecosystem expert,
AI Agents and the Future of Customer Service Send me a Text Message here (https://www.buzzsprout.com/twilio/text_messages/1796418/open_sms) Dive into a journey of wellness & tech on the latest Ecosystems Show! Discover the
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and haven’t tried recently you might want to experiment with
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