MB-230: Microsoft Dynamics 365 Customer Service – Customer Voice

I am currently revising for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I revise I plan to publish blog posts that collectively will become a complete revision guide for anyone embarking on the same journey as me. In this post I will review surveying customer opinions with customer voice.

The section of the skills measured statement…

Continue Reading Neil Parkhurst’s Article on their blog

https://neilparkhurst.com/2021/06/01/mb-230-microsoft-dynamics-365-customer-service-customer-voice/

Blog Syndicated with Neil Parkhurst’s Permission

Author: Neil Parkhurst

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