Exam AB-730: AI Business Professional

Following on from the recent launch of the new Exam AB-100: Agentic AI Business Solutions Architect exam, Microsoft has now developed & released other exams in the AB series – this post is on the AB-730 exam.

The approach continues to be around how to use AI within technology for business purposes, rather than needing to be able to create AI or code. This exam focused on the Microsoft 365 Copilot experience, how to use it within various Microsoft Office applications, etc.

The official description of the proposed exam candidate is:

As a candidate for this Microsoft Certification, you should have experience using generative AI–powered productivity tools, including Microsoft 365 Copilot, Researcher, and Analyst. You take advantage of AI to improve daily work, drive business outcomes, and make informed decisions in business contexts—without building AI apps or writing code.

You should have a basic understanding of Microsoft 365 and should be comfortable navigating core apps, such as Outlook, Word, Microsoft Teams, PowerPoint, and Excel. You should also be familiar with common business processes, including drafting emails, creating presentations, generating images, and managing documents.

The overall information for the exam can be found at at Microsoft Certified: AI Business Professional (beta) – Certifications | Microsoft Learn, and there is an official Learning Path available for it.

As I’ve posted before around my exam experiences, it’s not permitted to share any of the exam questions. This is in the rules/acceptance for taking the exam. I’ve therefore put an overview of the sorts of questions that came up during my exam. (Note: exams are composed from question banks, so there could be many things that weren’t included in my exam, but could be included for someone else!). It’s also in beta at the moment, which means that things can obviously change for when it comes out of beta.

One thing that I found I didn’t like about the exam is the new question type of ‘Best Answer’. This question type gives various options, whilst telling you that more than one answer choice may achieve the goal, but asking you to select the BEST answer. I believe that questions like this are subjective, and the answers will vary based on each person’s knowledge, understanding & experience, so I’m not quite sure why Microsoft have decided that this would be good to use. It will be interesting to see what happens when the exam comes out of Beta, and if these questions are still around or not then.

Overall, the exam seemed to me to be pretty decent – I initially thought it would be quite generic, but you really do need to know how all the Copilot offerings work including Copilot Chat and Copilot in the Office applications.

If you’re new to Copilot, and/or not really sure as to how it actually works & the capabilities, I’d suggest not to take the exam yet. Instead, go and take a look at the learning paths, and look to find out how it actually works & operates.

I’ve tried to group things as best together as I feel (in my recollection), to make it easier to revise.

• Microsoft 365 Copilot vs Microsoft 365 Copilot Chat
  • What each one does/doesn’t do
  • When to use each one
• What to include when prompting Copilot
• Copilot security framework
  • How data is used
  • The different data controls that are in place
  • How data protection works, different data protection capabilities & using them
  • Removing data & prompts from Copilot,
• Copilot capabilities in Microsoft Word
• Copilot capabilities in Microsoft Excel
• Copilot capabilities in Microsoft Outlook
• Copilot capabilities in Microsoft PowerPoint
• Copilot capabilities for Teams
  • Using Copilot within Teams for queries
  • Using Copilot within Teams for meetings (preparing for them, during the meeting, after the meeting)
• Collaboration with Copilot report outputs
• Copilot Researcher agent – getting access, capabilities & use cases, inputs & outputs
• Copilot Analyst agent – getting access, capabilities & use cases, inputs & outputs
• Using custom instructions within Copilot – how to do this, how it is used/applied, etc
• Using documents with Copilot for answers & generating material. Updating new versions of documents, and how Copilot will behave
• Microsoft 365 agents – creating, configuring, sharing, security etc
• Creating, sharing & scheduling prompts, including limitationsent

I hope that this is helpful for anyone who’s thinking of taking it – good luck, and please do drop a comment below to let me know how you found it! I’d also be interested in your thoughts/opinions around the direction that Microsoft has taken for this!

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