Dynamics 365 Customer Engagement
Exam AB-410: Intelligent Applications Builder Associate
Time for another exam post (I’ll actually be doing 2 posts around new exams this week), this time around building ‘AI Applications’. This is…
Tag: Information
Dynamics 365 Customer Engagement
Dynamics 365 Contact Centre – worth it or not?
As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I…
Dynamics 365 Customer Engagement
Too Much Information [A to Z A11y]
Too Much Information can be a headache for most of us. For neurodiverse people or assistive technology users is can be a nightmare. In…
Dynamics 365 Great Plains
New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2: Define Shipping Information For Shopify Shipping Fees
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a…
Finance & Operations
Session information in D365FO – Why and Where?
When a support ticket is logged with Microsoft for D365FO . Microsoft often requests session information. What is the purpose ? Identifying the Affected…