It’s always interesting when Microsoft release a new type of exam, especially when it’s not tied to specific functionality, but rather to an overall approach. The AB-100 exam (don’t pay
It’s always interesting when Microsoft release a new type of exam, especially when it’s not tied to specific functionality, but rather to an overall approach. The AB-100 exam (don’t pay
Turn information into meaning Use storytelling to answer “so what” and move people to action. Use storytelling to answer “so what” and move people to action. source
As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I did a massive number of articles
Being at Microsoft Ignite ’24 in Chicago is an amazing experience. Even MORE amazing are the announcements that the Power Platform Governance team has come out with. I’ve been fortunate
In this video, we delve into the essential concept of Price Lists within Dynamics 365 CRM/CE. You’ll learn how to configure Price Lists effectively and understand their significance in managing






