Session information in D365FO – Why and Where?

When a support ticket is logged with Microsoft for D365FO . Microsoft often requests session information.

What is the purpose ?

Identifying the Affected User and Session:

Session information allows Microsoft to pinpoint the specific user and session in which the issue occurred. This is important because different users may have varying roles, permissions, and settings, meaning the…

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Session information in D365FO – Why and Where?

When a support ticket is logged with Microsoft for D365FO . Microsoft often requests session information. What is the purpose ? Identifying the Affected User and Session: Session information allows Microsoft to pinpoint the specific user and session in which the issue occurred. This is important because different users may have varying roles, permissions, and…

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