The Diary of a CRM Migration – Part 6 – May I present the latest addition to the British Library
Aug11

The Diary of a CRM Migration – Part 6 – May I present the latest addition to the British Library

It honestly seems like we were in the last ice age when I started this project, but I can sense that the development phase is definitely within touching distance. The only thing that stands between me and the fun of dev work, is documentation… oh, how I HATE documentation. The post The Diary of a CRM Migration – Part 6 – May I present the latest addition to the British Library appeared first… Continue Reading...

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Dynamics 365 App for Outlook is only showing a white page
Aug08

Dynamics 365 App for Outlook is only showing a white page

We recently had an issue where all of our users found themselves greeted with a white screen when they were trying to use the Microsoft Dynamics 365 App for Outlook…. Thankfully Lucy Muscat knew the fix! The post Dynamics 365 App for Outlook is only showing a white page appeared first on Hart of the Midlands. Continue Reading Mike’s Article on their blog Dynamics 365 App for Outlook is only showing a white page We recently...

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The Right Tool for the Job (and it’s not always an App!)
Jul24

The Right Tool for the Job (and it’s not always an App!)

If you’ve ever worked with tools of any kind – workshop, garage, kitchen etc – you’ll probably have been told, at least once, to “Use the right tool for the job”. The same rule applies when picking the right #PowerPlatform tool for the job. #Hart365 #Microsoft #PowerApps #Flow #PowerBI #Forms The post The Right Tool for the Job (and it’s not always an App!) appeared first on Hart of the…...

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The Diary of a CRM Migration – Part 5 – Can I see your License sir?
Jul21

The Diary of a CRM Migration – Part 5 – Can I see your License sir?

I’ve spent the past week trying to work out the spaghetti puzzle of Licensing with Limahl (NO, Not that one!) from the Acquiring and Provisioning team. The joys of licensing mean that we need to look at everything from storage, user count, number of emails, attachments, calories consumed that day, the colour of the moon, the date in the Aztec calendar and so much more The post The Diary of a… Continue Reading Mike’s...

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The Diary of a CRM Migration – Part 4: If we build it, will they come?
Jul07

The Diary of a CRM Migration – Part 4: If we build it, will they come?

Hello! Along with the joys of trying to find the useful information in the mounds of paperwork, I have also had the joy of spending time with Sven the Swedish Systems Structural Specialist…. Time for a look at how Arthur manages to cope with the Architecture phase of the project. The post The Diary of a CRM Migration – Part 4: If we build it, will they come? appeared first on Hart of the… Continue Reading...

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The Diary of a CRM Migration – Part 3: Analyse This!
May19

The Diary of a CRM Migration – Part 3: Analyse This!

Following the wonders of the ProSpecT (Project Specification Talk) meeting this was always the phase of the project that I was most wary of. Under the latest management directives we were at the stage of the project now called the WORKSHOP – which stands for Working Out Required Knowledge Solutions, Holistically Observing Possibilities… The post The Diary of a CRM Migration – Part 3:… Continue Reading...

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#community
May12

#community

It’s no exaggeration to make the claim that I use the hashtag #community in around 90% of my social media posts. It’s also not an inaccurate statement to say that I’m the crazy guy who will run up to people and probably just shout “#COMMUNITY” at everyone and anyone… and all for very, very good reason. The post #community appeared first on Hart of the Midlands. Continue Reading Mike’s Article...

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The Diary of a CRM Migration – Part 2: What exactly are we doing again?
May04

The Diary of a CRM Migration – Part 2: What exactly are we doing again?

Only the other day we finally got the go-ahead to get on with our migration from CRM 2011 to Dynamics 365, now I sit here just wondering what kind of beast I’ve unleashed. All I wanted to do was replace the fossilised dinosaur and deliver some nice new shiny stuff along the way, but somebody just had to go and ask the worst possible question you can ask a user – “What do you… Continue Reading Mike’s Article on their...

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The Diary of a CRM Migration – Part 1: So, you’re migrating to Dynamics 365
Apr16

The Diary of a CRM Migration – Part 1: So, you’re migrating to Dynamics 365

Hi. My name is Arthur and I’m a Dynamics CRM 2011 Administrator. This is my diary. I figured that now was a good time to start, and the exciting times ahead should be well worth the digital paper I’m consuming right now. Continue Reading Mike’s Article on their blog

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