The Diary of a CRM Migration – Part 4: If we build it, will they come?
Jul07

The Diary of a CRM Migration – Part 4: If we build it, will they come?

Hello! Along with the joys of trying to find the useful information in the mounds of paperwork, I have also had the joy of spending time with Sven the Swedish Systems Structural Specialist…. Time for a look at how Arthur manages to cope with the Architecture phase of the project. The post The Diary of a CRM Migration – Part 4: If we build it, will they come? appeared first on Hart of the… Continue Reading...

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The Diary of a CRM Migration – Part 3: Analyse This!
May19

The Diary of a CRM Migration – Part 3: Analyse This!

Following the wonders of the ProSpecT (Project Specification Talk) meeting this was always the phase of the project that I was most wary of. Under the latest management directives we were at the stage of the project now called the WORKSHOP – which stands for Working Out Required Knowledge Solutions, Holistically Observing Possibilities… The post The Diary of a CRM Migration – Part 3:… Continue Reading...

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#community
May12

#community

It’s no exaggeration to make the claim that I use the hashtag #community in around 90% of my social media posts. It’s also not an inaccurate statement to say that I’m the crazy guy who will run up to people and probably just shout “#COMMUNITY” at everyone and anyone… and all for very, very good reason. The post #community appeared first on Hart of the Midlands. Continue Reading Mike’s Article...

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The Diary of a CRM Migration – Part 2: What exactly are we doing again?
May04

The Diary of a CRM Migration – Part 2: What exactly are we doing again?

Only the other day we finally got the go-ahead to get on with our migration from CRM 2011 to Dynamics 365, now I sit here just wondering what kind of beast I’ve unleashed. All I wanted to do was replace the fossilised dinosaur and deliver some nice new shiny stuff along the way, but somebody just had to go and ask the worst possible question you can ask a user – “What do you… Continue Reading Mike’s Article on their...

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The Diary of a CRM Migration – Part 1: So, you’re migrating to Dynamics 365
Apr16

The Diary of a CRM Migration – Part 1: So, you’re migrating to Dynamics 365

Hi. My name is Arthur and I’m a Dynamics CRM 2011 Administrator. This is my diary. I figured that now was a good time to start, and the exciting times ahead should be well worth the digital paper I’m consuming right now. Continue Reading Mike’s Article on their blog

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