Monday AI Dispatch -05 It happened to me last week. I was between meetings in the office, standing in a hallway with a coffee in one hand and my phone
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Indeed the 3rd exam related post in just over a week – it’s a busy (new) certification release season at the moment! This time it’s the new AB-210 exam, focusing
For all the talk about chatbots, self-service portals, and digital channels, voice is still where customers go. A frustrated insurance claim. A missed delivery. A bill that does not look
With a massive amount of focus on AI across the Microsoft platform, I decided to sit the new AI-901 exam, which is the new Azure fundamentals exam. I’m far from
Reflections from Microsoft 365 Community Conference 2026 Last week, Orlando hosted the Microsoft 365 Community Conference, three days at Loews Sapphire Falls and Loews Royal Pacific that drew roughly 3,000
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