If you’ve ever unlocked your phone after a few hours away and been greeted by a wall of Teams notifications across a dozen different chats, channels, and meeting threads. The
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Time for another exam post (I’ll actually be doing 2 posts around new exams this week), this time around building ‘AI Applications’. This is another one of the new ‘AB
Monday AI Dispatch -05 It happened to me last week. I was between meetings in the office, standing in a hallway with a coffee in one hand and my phone
Indeed the 3rd exam related post in just over a week – it’s a busy (new) certification release season at the moment! This time it’s the new AB-210 exam, focusing
For all the talk about chatbots, self-service portals, and digital channels, voice is still where customers go. A frustrated insurance claim. A missed delivery. A bill that does not look
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