Microsoft vs. Direct Routing: Which Voice Path is Right for You? When you’re rolling out Dynamics 365 Contact Center, one of the first big questions you’ll face is: How do
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Productivity tools are evolving faster than ever, Copilot Chat is a game-changer. You’re a professional, student, or just trying to get more done in less, Copilot Chat is the assistant
A Strategic Guide to Innovation, Compliance, and Collaboration Overview of upcoming session at WBA Bank Technology & Security Summit In the evolving financial services landscape, banks are under increasing pressure
Colour Vision Deficiency affects over 8% of men and 0.5% of women. Colour filters (including one that looks like an X-Ray mode) help present colours in a way that assists
One common acronym that has run throughout many of the blog posts here is WCAG. It stands for “Web Content Accessibility Guidelines” and comes from the W3C (World Wide Web
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