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Dynamics 365 Contact Center – Chat Widget Domains

Recently I noticed that a couple of my customers hadn’t set the options on their chat widgets to only show on certain domains. If you are using the chat channel within Microsoft’s Dynamics 365 Contact Center …. I would like to suggest that restricting your widget to known domains is important! Therefore, in this post I will explain the option.

Obviously, this is a simple feature. But if…

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Dynamics 365 Contact Center – Chat Widget Domains

Recently I noticed that a couple of my customers hadn’t set the options on their chat widgets to only show on certain domains. I would like to suggest that restricting your widget to known domains is important! Therefore, in this post I will explain the option.

Blog Syndicated with Neil Parkhurst’s Permission

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