Microsoft’s Contact Center Evolution with Peter Ruiter Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM “I went from the go-to guy to knowing absolutely nothing.” Peter
All posts tagged in center
33Articles
Everything you need to know: 2025 Release Wave 1 for D365 Customer Service & Contact Center Discover the latest enhancements in Dynamics 365 Customer Service and Contact Center with 2025
Mastering Cloud Security: Azure Security Center Overview | AzBytes Welcome to AzBytes! In this episode, John and Ty dive into the powerful features of Azure Security Center and how it
In this post I will suggest some basic steps worth considering if you’re trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center. I have previously explained how
Are you using the voice channel of Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service)? If you are … you need to be aware that you must upgrade
Top Headlines
Support The Site
