Everything you need to know: 2025 Release Wave 1 for D365 Customer Service & Contact Center Discover the latest enhancements in Dynamics 365 Customer Service and Contact Center with 2025
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Mastering Cloud Security: Azure Security Center Overview | AzBytes Welcome to AzBytes! In this episode, John and Ty dive into the powerful features of Azure Security Center and how it
In this post I will suggest some basic steps worth considering if you’re trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center. I have previously explained how
Are you using the voice channel of Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service)? If you are … you need to be aware that you must upgrade
Recently I noticed that a couple of my customers hadn’t set the options on their chat widgets to only show on certain domains. If you are using the chat channel
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