In this post I will suggest some basic steps worth considering if you’re trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center.
I have previously explained how you should limit access to your chat widget to specific domains. If you haven’t configured your widget to only show from your domains … then may be reviewing those settings should be your first step. You…
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Dynamics 365 Contact Center – Manage Chat SPAM
In this post I will suggest some basic steps worth considering if you are trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center.
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