In this post I will suggest some basic steps worth considering if you’re trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center. I have previously explained how
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It doesn't get much worse than spending hours, if not days, crafting a marketing email for that new shiny campaign, just to see it stuck in a junk folder with
The following is a guest post from InfoStrat’s Dmitri Riz which is also available on the InfoStrat Tech Blog. Major software platforms like Microsoft Azure are rapidly developing toolkits that
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