Customer 360 – V2.0 (embedding PowerApps in D365 CE)

Sahan WijayasekeraDyn365CE6 years ago51 Views

Having the customer data presented in  a meaningful , logical and a summarised view is a key requirement for Customer Service Representatives when using CRM. When the CSR is on a call with the Customer they need a 360 view of the customer data so it makes it easy for them to understand the customer and address their needs . I have done a previous post on how to embed PowerApps into D365 CE (

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Customer 360 – V2.0 (embedding PowerApps in D365 CE)

Blog Syndicated with Sahan Wijayasekera’s Permission

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