Now Reading: Customer 360 – V2.0 (embedding PowerApps in D365 CE)
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Customer 360 – V2.0 (embedding PowerApps in D365 CE)
Having the customer data presented in a meaningful , logical and a summarised view is a key requirement for Customer Service Representatives when using CRM. When the CSR is on a call with the Customer they need a 360 view of the customer data so it makes it easy for them to understand the customer and address their needs . I have done a previous post on how to embed PowerApps into D365 CE (
Continue Reading Sahan Wijayasekera’s Article on their blog
Customer 360 – V2.0 (embedding PowerApps in D365 CE)
Blog Syndicated with Sahan Wijayasekera’s Permission
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