Update 24-10-2022: I’ve got word from Microsoft that the issue discussed here has been solved in version v21 (2022 wave 2). The way it has been solved is that now
Update 24-10-2022: I’ve got word from Microsoft that the issue discussed here has been solved in version v21 (2022 wave 2). The way it has been solved is that now
Having the customer data presented in a meaningful , logical and a summarised view is a key requirement for Customer Service Representatives when using CRM. When the CSR is on