Resolving PowerShell TimeoutExceptions when using Export-CrmSolution (Dynamics 365/Common Data Service)
Apr05

Resolving PowerShell TimeoutExceptions when using Export-CrmSolution (Dynamics 365/Common Data Service)

Have you heard of the Microsoft.Xrm.Data.PowerShell module? If you have aspirations involving or are doing work with Dynamics 365/the Common Data Service and DevOps, then the functionality that this provides could speed you along. Utilising the capabilities found within the Dynamics 365 SDK, the module allows you to: Retrieve details regarding your Dynamics 365 organisation and the metadata… Continue Reading The CRM Chap’s...

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Setting Default Option Set Values within Canvas Power App Forms
Mar29

Setting Default Option Set Values within Canvas Power App Forms

Canvas Power Apps have come a long way since I last seriously looked at them. Although from an interface standpoint, there is not much that’s changed, there has been a plethora of new features added, including: The ability to execute expressions/functions when your application loads the first time. The inclusion of enhanced options, designed to detect performance or accessibility issues… Continue Reading The CRM...

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Hiding Multi-Select Option Set Fields on a Model Driven App Form (Power Apps / Dynamics 365)
Mar22

Hiding Multi-Select Option Set Fields on a Model Driven App Form (Power Apps / Dynamics 365)

Without question, Dynamics 365 / Power Platform developers should always be leveraging Business Rules as opposed to implementing client-side scripting, using JavaScript or TypeScript. I’ve gone into detail previously on why this is such a crucial approach to follow, and many of these justifications do (in my humble opinion) stand the test of time well. To summarise, any solution built on top… Continue Reading The CRM...

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Displaying Newly Created Record After Saving in a Canvas Power App Form Control
Mar15

Displaying Newly Created Record After Saving in a Canvas Power App Form Control

Canvas app development in Power Apps is pretty fun. Having the ability to not only fine-tune your interface but also connect to a wide variety of data sources makes it an essential tool to turn to these days. Indeed, if you still find yourself working with Access databases, I would push you to at least look at what canvas Power Apps can do for you and your organisation. I’d also encourage… Continue Reading The CRM...

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Enabling Security Defaults on Azure Active Directory: Things to Consider
Mar08

Enabling Security Defaults on Azure Active Directory: Things to Consider

Recently, as our Gold Partner consultancy practice has gone live with enforcing security default policies on Azure Active Directory (AAD), we’ve had to grapple with some interesting “gotchas” that arose. Therefore, I thought it might be useful to do a post where I discuss and highlight some of the issues you might face when you enable security defaults for the first time on your tenant. So,… Continue Reading...

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An Overview of Dynamics 365 / Common Data Service Application User Accounts
Mar01

An Overview of Dynamics 365 / Common Data Service Application User Accounts

When you’re looking at any sort of IT integration project, that involves getting two separate systems “talking” to each other, a common challenge to address is how to achieve this as securely as possible. The traditional approach often involves the implementation of a dedicated service account, with a distinct user name and password. You would then grant this the correct level of privileges to… Continue Reading...

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Interacting with the Dynamics 365 / Common Data Service Web API from Azure Data Factory
Feb23

Interacting with the Dynamics 365 / Common Data Service Web API from Azure Data Factory

I’ve blogged somewhat frequently in the past about using Azure Data Factory (ADF) V2 alongside Dynamics 365 / the Common Data Service (CDS). The main focus with these posts has been in pointing out the “gotchas” to consider when using it. For example, we’ve reviewed the list of data type limitations when importing data into Dynamics 365 / CDS. ADF has also been the focus of several talks I… Continue...

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Exam MB-400 Revision Notes: Mapping a Business Process with Business Process Flows
Feb16

Exam MB-400 Revision Notes: Mapping a Business Process with Business Process Flows

Welcome to the sixth post in my series, focused on providing a set of revision notes for the MB-400: Microsoft Power Apps + Dynamics 365 Developer exam. After a small hiatus to the series, it’s great to resume things again this week. Last time around, we saw how to leverage Business Rules within a model-driven app, as part of focusing on the following exam assessment area: Configure Microsoft… Continue Reading The CRM...

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Using Publish Profiles to Deploy a DACPAC Database Without User Accounts
Feb09

Using Publish Profiles to Deploy a DACPAC Database Without User Accounts

Often, when developing a database as a data-tier application package (more commonly known as DACPAC), you will need to execute regular deployments onto a local SQL Server instance, to verify that you haven’t accidentally broken anything when changing your database. Where this can get potentially complicated is when you are also managing security objects (contained user accounts, database… Continue Reading The CRM...

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On-Premise, In-Cloud: Reviewing Microsoft Azure & Power Platform Gateway Tools
Feb02

On-Premise, In-Cloud: Reviewing Microsoft Azure & Power Platform Gateway Tools

A common requirement as part of any cloud IT project may involve surfacing data from on-premise systems into, for example, a cloud Customer Relationship Management (CRM) application such as Dynamics 365. Meeting this requirement is often easier said than done. Often – and quite rightly so – on-premise database systems will be segregated away from any internet-facing endpoints, protected from… Continue Reading The CRM...

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Resolving AADSTS65001 Common Data Service / Dynamics 365 Online OAuth Errors
Jan26

Resolving AADSTS65001 Common Data Service / Dynamics 365 Online OAuth Errors

Setting up and managing authentication can sometimes be a bit of a nightmare, even more so when it comes to creating a solution that integrates with an existing system. In these circumstances, the desire will often be to avoid the use of named accounts belonging to individuals or to ensure the configuration of any service accounts involves the granting of the minimum amount of privileges… Continue Reading The CRM Chap’s...

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Exam MB-400 Revision Notes: Implementing Business Rules
Jan19

Exam MB-400 Revision Notes: Implementing Business Rules

Welcome to post number five in my series, focused on providing a set of revision notes for the MB-400: Microsoft Power Apps + Dynamics 365 Developer exam. In last week’s post, we looked at how you can use Power Automate as the ultimate workflow and automation tool within the Power Platform. Power Automate flows only scratches the surface at what is available from a process automation… Continue Reading The CRM Chap’s...

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Exam MB-400 Revision Notes: Using Power Automate Flows
Jan12

Exam MB-400 Revision Notes: Using Power Automate Flows

Welcome to the fourth post in my series, focused on providing a set of revision notes for the MB-400: Microsoft Power Apps + Dynamics 365 Developer exam. We’ve covered a lot of ground in the series so far, finishing up our discussion on model-driven apps and canvas apps over the past fortnight. While these tools are often great at getting your data into the system, they usually are not enough… Continue Reading The CRM...

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Exam MB-400 Revision Notes: Working with Canvas Apps
Jan05

Exam MB-400 Revision Notes: Working with Canvas Apps

Welcome to the fourth post in my series, focused on providing a set of revision notes for the MB-400: Microsoft Power Apps + Dynamics 365 Developer exam. Previous posts in the series have looked at areas such as creating a technical design using the Power Platform and working with the Common Data Service (CDS). Today’s post will look to complete last week’s discussion on model-driven Power… Continue Reading The CRM...

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Exam MB-400 Revision Notes: Working with Model-Driven Apps
Dec29

Exam MB-400 Revision Notes: Working with Model-Driven Apps

Welcome to the third post in my series, focused on providing a set of revision notes for the MB-400: Microsoft Power Apps + Dynamics 365 Developer exam. In last week’s post, we took a massive deep dive into some of the core customisation topics that you need to have a good grasp of when tackling the exam. This week, we’ll be taking a look at the equally huge topic area Create and Configure… Continue Reading The CRM...

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Exam MB-400 Revision Notes: Configuring the Common Data Service
Dec22

Exam MB-400 Revision Notes: Configuring the Common Data Service

Welcome to the second post in my series, focused on providing revision notes for the MB-400: Microsoft Power Apps + Dynamics 365 Developer exam. In last week’s post, we looked at some of the fundamental concepts and theory around the Power Platform, in support of the first learning objective – Create a Technical Design. Next, we’ll focus towards some more practical focused content, as we dive… Continue Reading...

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Exam MB-400 Revision Notes: Creating a Technical Design with the Power Platform
Dec15

Exam MB-400 Revision Notes: Creating a Technical Design with the Power Platform

Recently, I blogged about an exciting new exam for Dynamics 365 and Power Platform developers. Off the back of this, I wanted to do another series of posts providing revision notes, to help support others who may be sitting the MB-400 exam in future. Similar to my previous series all around the Power BI Exam 70-778, each post will break down the list of skills measured, focusing on the… Continue Reading The CRM Chap’s...

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Dealing with ‘Cannot convert a value to target type ‘Edm.Decimal’ Error in Power Apps PCF Control
Dec08

Dealing with ‘Cannot convert a value to target type ‘Edm.Decimal’ Error in Power Apps PCF Control

The introduction of Power Apps Component Framework (PCF) controls provides developers with a potentially groundbreaking way of extending Dynamics 365’s model-driven app experience, in ways that are currently impossible to do straightforwardly via Web Resources or similar. Developed using Node Package Manager (NPM) and TypeScript, they allow us to replace existing fields and views within the… Continue Reading The CRM...

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The New Project for the Web: The Good, the Bad and the Ugly
Dec01

The New Project for the Web: The Good, the Bad and the Ugly

Significant changes are happening with Microsoft Project at the moment. For a long time, this mammoth of a desktop application has seen very minimal modifications to the core experience. It’s one of those tools that project managers could use brilliantly. Or, if you are anything like me, sink hours into instead, as you figure out all of its nuances and unique features, compared to other… Continue Reading The CRM...

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The Service Trust Portal and Dynamics 365: A Helping Hand to Meet Security & Compliance Needs
Nov24

The Service Trust Portal and Dynamics 365: A Helping Hand to Meet Security & Compliance Needs

When implementing a business system within an enterprise organisation, there are typically several hoops that you have to jump through to assure stakeholders that the system meets all relevant Information Security (InfoSec) requirements. While this process can be often tortuous (I have many battle scars to prove this!), it is a necessary and worthwhile exercise to complete. By ensuring that… Continue Reading The CRM Chap’s...

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The Return of the Developer Exam: Evaluating Microsoft Exam MB-400
Nov17

The Return of the Developer Exam: Evaluating Microsoft Exam MB-400

I’ve blogged quite frequently in the past about exams and certifications for Microsoft Dynamics CRM and its successor product Dynamics 365. There’s been a lot of change and, for the most part, improvements in this space. Back in the days of Dynamics CRM 2016, there were up to 4 exams that you could get your teeth into; these days, this number has trebled and now covers a wide array of… Continue Reading The CRM...

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Overview of Microsoft Azure App Service Managed Certificates
Nov10

Overview of Microsoft Azure App Service Managed Certificates

Typically, the most costly – and frankly most misunderstood – part of deploying a website these days involves the setting up of a Secure Socket Layer/Transport Layer Security (SSL/TLS) certificate for your website. Previously, you would want to deploy these out if your site involves any form of secure authentication or the entering of personal data. This requirement is necessary because a… Continue Reading The CRM...

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Lessons Learned from Migrating Azure CSP Subscriptions Across Multiple Tenants
Nov03

Lessons Learned from Migrating Azure CSP Subscriptions Across Multiple Tenants

Persistent readers of the blog may recall I did a post recently, where I outlined the only available route to migrate Microsoft Azure Cloud Solutions Provider (CSP) subscriptions from one Azure Active Directory (AAD) tenant to another. The way described in the post is perhaps not the most ideal, mainly due to the number of steps involved, but it is nonetheless a viable route that “works” – I… Continue Reading...

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Getting Started with the Dynamics 365 Sales Business Card Scanner
Oct27

Getting Started with the Dynamics 365 Sales Business Card Scanner

In today’s busy and frantic world, organisations should welcome any solution that can reduce manual data entry and improve accuracy. These concerns are perhaps the most prudent areas that Artifical Intelligence (AI) solutions can address. If utilised correctly, they can take most of the work out of menial tasks, allowing individuals to instead focus their effort on evaluating the output from… Continue Reading The CRM...

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Implementing a Custom Pricing Engine Within Dynamics 365 Customer Engagement
Oct20

Implementing a Custom Pricing Engine Within Dynamics 365 Customer Engagement

After a long hiatus, I’m pleased to be back with a brand new tutorial video for Dynamics 365 Customer Engagement! This time, we’ll take a closer look at how to set up a custom pricing solution within the application, using a C# plug-in. For organisations who are looking to tailor out of the box pricing for Quotes, Opportunities, Orders and Invoices, a custom pricing plug-in provides a… Continue Reading The CRM...

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Dealing with “FailoverGroupCreateOrUpdateRequestReadOnlyPropertyModified” Errors in a Azure Resource Manager Template Deployments
Oct13

Dealing with “FailoverGroupCreateOrUpdateRequestReadOnlyPropertyModified” Errors in a Azure Resource Manager Template Deployments

Azure Resource Manager templates have been a regularly discussed feature on the blog, perhaps reflecting the experiences and issues I have had working with them over the past year. For example, we’ve seen: How to perform pre-deployment validation of your templates, to ensure they are valid and any issues are resolved as part of your continuous integration (CI) process. Some of the pitfalls… Continue Reading The CRM...

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Resolving ‘Unable to parse language expression’ Error in Azure Data Factory V2
Oct06

Resolving ‘Unable to parse language expression’ Error in Azure Data Factory V2

Another week, another error message to contend with! Typically, there is no way of predicting how a full diagnosis and resolution of a troublesome fault will take. Often, if you don’t follow the mantra of keeping things sample, you might end up spending many fruitless hours resolving an ultimately simple issue. In other cases, you may need to rely on inferred knowledge from other areas to… Continue Reading The CRM...

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Moving Microsoft Azure Cloud Solution Provider (CSP) Subscriptions to Another Tenant
Sep29

Moving Microsoft Azure Cloud Solution Provider (CSP) Subscriptions to Another Tenant

Microsoft Azure has many different features that are continually changing and are almost impossible to memorise in detail. Particularly when it comes to management and administration of your Azure estate, Microsoft provides numerous, handy options that can often avoid the need to raise a support request. One of these options is the ability to straightforwardly migrate Azure Subscriptions to an… Continue Reading The CRM...

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Working with Mark-ups/Discounts in Project Service Automation (V3.x)
Sep22

Working with Mark-ups/Discounts in Project Service Automation (V3.x)

Project Service Automation (PSA), an add-on solution sitting on top of Dynamics 365 Customer Engagement, is a great solution. If properly configured, it can deliver a lot of value for organisations frequently delivering projects, with a desire to integrate their sales cycle alongside this more tightly.  A key challenge I find, though, concerning its adoption, is that a lot of PSA’s available… Continue Reading The CRM...

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Getting Started with SQL Server Change Tracking
Sep15

Getting Started with SQL Server Change Tracking

Being able to track when data is added, modified or removed from a SQL Server database is desirable for several potential business scenarios. Where things start to get tricky is in identifying a solution that runs efficiently and also only takes effect against data that has actually changed. Whereas a decade ago, you would have to configure a complex solution involving tables, functions and… Continue Reading The CRM Chap’s...

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September 2019 Dynamics 365 Customer Engagement CSP Licensing Changes
Sep08

September 2019 Dynamics 365 Customer Engagement CSP Licensing Changes

It’s a busy time for licensing changes in the Dynamics 365 Customer Engagement (D365CE) space presently, as my post last week on the new API limits touches upon. This week, I heard that effective from Tuesday 1st October, the following D365CE related plans will be no longer available for purchase via the Cloud Solutions Provider (CSP) scheme: Dynamics 365 Enterprise Edition Customer… Continue Reading The CRM Chap’s...

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Summarising the New Dynamics 365 Customer Engagement API Request Limits & Allocations
Sep01

Summarising the New Dynamics 365 Customer Engagement API Request Limits & Allocations

As we began to settle into 2019, we finally saw a cohesive and logical strategy emerge concerning Microsoft Dynamics 365 Customer Engagement (formerly known as Dynamics CRM). The announcement of the Microsoft Power Platform helped in setting a positive direction of travel for the various so-called “business application” products – namely, the Common Data Service, PowerApps and Microsoft Flow…. Continue Reading...

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Dealing with “An unexpected failure occurred” Error Message in Azure DevOps DACPAC Deployments
Aug25

Dealing with “An unexpected failure occurred” Error Message in Azure DevOps DACPAC Deployments

Error messages can come in all shapes and sizes. And, as some of my more recent blog posts have hinted towards, often the best way of overcoming these is to read any presented error message correctly. Attempting to conjure up some grandiose and far-reaching conclusion can often lead to fruitless hours down the rabbit hole, when ultimately the tried and tested IT resolution methods will, more… Continue Reading The CRM...

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Evaluating Power BI Desktop Connector Options for Dynamics 365 Customer Engagement
Aug18

Evaluating Power BI Desktop Connector Options for Dynamics 365 Customer Engagement

The number of business scenarios I see these days involving Dynamics 365 Customer Engagement (D365CE) and Power BI is snowballing. It is pretty easy to understand why. Power BI is an incredibly engaging and intuitive reporting tool that, in some ways, surpasses the options available to us natively within D365CE. However, getting started can be easier said than done, thanks in part to the… Continue Reading The CRM Chap’s...

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A Few Observations on Using Custom Pricing Plugins Alongside Project Service Automation
Aug11

A Few Observations on Using Custom Pricing Plugins Alongside Project Service Automation

The problem sometimes, when developing a bespoke solution, is that it is impossible to anticipate how it may evolve. Whether it becomes dependent on changed functionality or new systems introduced into the equation, this eventuality is not necessarily down to a scoping or requirements gathering error. Organisations can, and will, drive off into all sorts of unexpected directions over time and,… Continue Reading The CRM...

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“A validation error occured” Data Integration Project Error (PowerApps)
Aug04

“A validation error occured” Data Integration Project Error (PowerApps)

Facebook Twitter reddit LinkedIn Some of the new data import options that PowerApps provides us is nice. Perhaps the most significant area of innovation concerns the functionality available within Data integration… Continue Reading The CRM Chap’s Article on their blog “A validation error occured” Data Integration Project Error (PowerApps) Some of the new data import options that PowerApps provides us is nice....

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Dealing with “Your Azure credentials have not been set up or have expired” Error Message in a Azure Template Visual Studio Project
Jul28

Dealing with “Your Azure credentials have not been set up or have expired” Error Message in a Azure Template Visual Studio Project

I’m not sure if anyone else has this problem, but I always have a bias towards working against what an IT system error message is telling me. Perhaps this is down to the numerous occasions where I’ve been presented with erroneous error messages, resulting in a solution that you could never have reasonably anticipated from the outset. As such, you can sometimes completely overlook when an… Continue Reading The CRM...

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Working with utcNow within an Azure Logic App Resource Template
Jul21

Working with utcNow within an Azure Logic App Resource Template

An area I’ve been doing a lot of work with so far this year is Azure Resource Manager templates. The primary driver behind this is to ensure our team has fully automated our development/deployment processes within Azure DevOps. The list of recent posts on this blog certainly reflects this fact, as we’ve seen: How to configure streaming units when working with Stream Analytic jobs, Perform… Continue Reading The CRM...

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Dealing with “SQL Bulk Copy failed due to received an invalid column length from the bcp client” Errors in Azure Data Factory
Jul14

Dealing with “SQL Bulk Copy failed due to received an invalid column length from the bcp client” Errors in Azure Data Factory

As you can probably tell from my recent post history (and from the talks I have had the pleasure of delivering so far this year), I am really into Azure Data Factory (ADF) in a massive way at the moment. It really can provide a lot of benefits for organisations who have a particular focus on DevOps and cost-optimisation and, what’s more, the product is fully compatible with Dynamics 365… Continue Reading The CRM...

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Resolving “No IP address is available to hand out to the dial-in client.” VPN Errors (Windows Server Routing and Remote Access)
Jul07

Resolving “No IP address is available to hand out to the dial-in client.” VPN Errors (Windows Server Routing and Remote Access)

For those of you out there who are fortunate enough to have a personal lab environment for tinkering about with all things Microsoft, there is a wealth of learning opportunities that this can afford. Typically, this will help to reinforce your knowledge within areas relevant to your current job role, but I often find myself learning about all sorts of weird and wonderful things that I would… Continue Reading The CRM Chap’s...

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Utilising the Application Insights API Key with Power BI
Jun30

Utilising the Application Insights API Key with Power BI

I’ve extolled the virtues of Application Insights previously on the blog, as I believe it is a nice solution that can provide valuable intelligence concerning your web applications. Whether you are looking to extend the solution to capture additional properties relating to your users, leverage the in-built availability testing features to receive alerts whenever your application is down or Continue Reading The CRM Chap’s...

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Resolving AADSTS50126: Invalid username or password Errors During Azure SQL Database Deployment Task (Azure DevOps Pipelines)
Jun23

Resolving AADSTS50126: Invalid username or password Errors During Azure SQL Database Deployment Task (Azure DevOps Pipelines)

A few weeks ago on the blog, we saw how it was possible to configure Azure Active Directory (AAD) Security Groups as an access mechanism for your Azure SQL Databases. Depending on how this feature is utilised, it has enormous potential to reduce the amount of administrative effort involved when managing access to your databases at scale. Also, the solution can even help to increase security,… Continue Reading The CRM...

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Extract New Record GUID from Dynamics 365 Customer Engagement Create Web API Request (C#)
Jun16

Extract New Record GUID from Dynamics 365 Customer Engagement Create Web API Request (C#)

Typically, when working with a database/application to programmatically create new records, it is desirable for us to return some information relating to any newly created records; this would typically take the form of a Globally Unique Identifier (GUID), primary key value or something else that uniquely identifies the record in question. Doing this may be useful for several reasons: By… Continue Reading The CRM Chap’s...

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Managing Azure SQL SSO with Azure Active Directory Security Groups
Jun09

Managing Azure SQL SSO with Azure Active Directory Security Groups

Balancing the needs for security and convenience for user accounts within businesses/organisations can be a real challenge. Typically, it is preferred that individuals have separate accounts, each with their own unique and complex passwords, for the various services that they need to access as part of their daily work. In reality, such an approach will almost always lead to poor password… Continue Reading The CRM Chap’s...

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Sink Limitations with the Dynamics 365 Customer Engagement/Common Data Service Connector for Azure Data Factory
Jun02

Sink Limitations with the Dynamics 365 Customer Engagement/Common Data Service Connector for Azure Data Factory

Regular readers of the blog may have noticed that the past couple of posts has been very Azure Data Factory V2 (ADF) focused, particularly in the context of Dynamics 365 Customer Engagement (D365CE) and the Common Data Service (CDS). I’ve provided an on overview of the different connectors available today for both of these applications and also discussed some of the hurdles you may find when… Continue Reading The CRM...

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Working with Custom Dynamics 365 Customer Engagement Dataset Schemas in Azure Data Factory V2
May26

Working with Custom Dynamics 365 Customer Engagement Dataset Schemas in Azure Data Factory V2

When contemplating migrating data into Dynamics 365 Customer Engagement (D365CE), a necessary task will involve determining the appropriate data field mapping that needs to occur from any existing system you are working with. Whether this means an on-premise version of the application (or its earlier iteration, such as Dynamics CRM), a competitor product or even a SQL Server database instance,… Continue Reading The CRM...

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Xrm.Page Object Deprecation: Check your Dynamics 365 Customer Engagement JScript
May19

Xrm.Page Object Deprecation: Check your Dynamics 365 Customer Engagement JScript

I must admit, first of all, that I missed the announcement around this at the time. However, after doing some playing around with the new Solution Checker feature within the Common Data Service, after a very informative User Group presentation from MVP extraordinaire Andrew Bibby, I was very quickly brought up to speed and thought this whole topic would be a great subject for this week’s blog… Continue Reading The CRM...

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Dynamics 365 Customer Engagement Connector Confusion with Azure Data Factory
May12

Dynamics 365 Customer Engagement Connector Confusion with Azure Data Factory

Version 2 of Azure Data Factory is the product that keeps getting better and better. With a whole range of features available currently which, arguably, places the product at a comparable feature parity to SQL Server Integration Services (SSIS), it is worth a look when you have a demanding data integration requirement. And, as we have seen on the blog previously, it is remarkably easy to… Continue Reading The CRM Chap’s...

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Validating Azure Resource Templates within an Azure Build Pipeline
May05

Validating Azure Resource Templates within an Azure Build Pipeline

A key objective when it comes to implementing a Continuous Integration (CI) strategy is to ensure that there is no general degradation in the quality of code during a development cycle and in providing the earliest possible indication that a change in code has “broken the build”. Also, a lesser concern may be towards identifying the action or individual that has caused such a degradation. When… Continue Reading The...

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How to Define Streaming Units for Microsoft.StreamAnalytics/streamingjobs Resource
Apr28

How to Define Streaming Units for Microsoft.StreamAnalytics/streamingjobs Resource

You can have some…interesting times when experimenting with Azure Templates. Aimed primarily at those managing complex Azure estates or organisations which have a desire to incorporate their Azure development cycles as part of their DevOps processes, they are no doubt a powerful feature for developers to leverage. Even with my very recent and limited exposure to them, I am already at a place… Continue Reading The CRM...

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