Introduction SMS integration is a requirement we come across every now and then in our D365 Consulting work. With the introduction of Microsoft Flow, SMS integration to Dynamics 365 has
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AI for Marketing Preview (my first look) Its mad to look at the calendar this week and see that in single figure (overnight) sleeps that an event I have been
Microsoft released on-premise version of Dynamics 365 for Customer Engagement a month ago. In this post I share experience I got during installation. I used “single-box” server where I installed
Providing the ability to send SMS messages from Dynamics CE is a common requirement we come across in our projects . With the introduction of Microsoft Flow this requirement can
Having the customer data presented in a meaningful , logical and a summarised view is a key requirement for Customer Service Representatives when using CRM. When the CSR is on
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