Dynamics 365 Customer Engagement
SMS Integration to Dynamics CE using Flow
Providing the ability to send SMS messages from Dynamics CE is a common requirement we come across in our projects . With the introduction…
Tag: d365ce
Dynamics 365 Customer Engagement
Customer 360 – V2.0 (embedding PowerApps in D365 CE)
Having the customer data presented in a meaningful , logical and a summarised view is a key requirement for Customer Service Representatives when using…
Dynamics 365 Customer Engagement
Dynamics 365 Project Service Automation: Creating a Project Hierarchy
Tested on:Dynamics 365 version 9.0.2 (web client) Project hierarchy is a frequently asked question in a Dynamics 365 Project Service Automation implementation. While visualizing…
Dynamics 365 Customer Engagement
Respond to D365 Emails Automatically using LUIS
When ever I visit organisations who record their Orders or Cases in D365 CE , I often here about this situation where their Customer…
Dynamics 365 Customer Engagement
Dynamics 365 Project Service Automation: Vlog on closing a Project Contract
Tested on:Dynamics 365 version 9.0.2 (classic web client) I had an interesting discussion with a fellow D365 CE consultant Youngha Kim about Project Contracts.…