Introduction SMS integration is a requirement we come across every now and then in our D365 Consulting work. With the introduction of Microsoft Flow, SMS integration to Dynamics 365 has
All posts tagged in Dynamics CRM
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Having the customer data presented in a meaningful , logical and a summarised view is a key requirement for Customer Service Representatives when using CRM. When the CSR is on
When ever I visit organisations who record their Orders or Cases in D365 CE , I often here about this situation where their Customer Services department gets overloaded with email
Recently I have come across a lot of posts on how to embed PowerApps into Dynamics 365 CE forms. Reading through those articles made me re imagining a solution we
This is another requirement I come across often in my day to day consulting work . Customers want the ability to email a CRM Report on a specified schedule .
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