2021 Q1 D365 Sales & Sales Navigator Updates – YouTube
2021 Q1 D365 Sales & Sales Navigator Updates In this video I will discuss the new features of LinkedIn Sales Navigator with D365 Sales that are part of…
Dian Taylor
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D365 Field Service: Technician Locator
This is another feature of 2021 release wave 1 which is currently in preview. There is a little bit of setup for this one so instead of adding…
D365 FS Technician Locator – YouTube
D365 FS Technician Locator In this video I am discussing the Technician Locator feature that is part of 2021 Release Wave 1 and which is currently in preview.…
Dynamics 365 – 2021 Release Wave 1 | Part 3
It’s that time of year again! Starting February 3rd we are able to get early access to some of the new features and updates in Dynamics 365 and…
2021 Release Wave 1 – Part 3 – YouTube
2021 Release Wave 1 – Part 3 I am recording a series of videos on what is new and what is coming in 2021 Release Wave 1. In…
2021 Release Wave 1-Part 2 – YouTube
2021 Release Wave 1-Part 2 I am recording a series of videos on what is new and what is coming in 2021 Release Wave 1. In this video…
Dynamics 365 – 2021 Release Wave 1 | Part 2
It’s that time of year again! Starting February 3rd we are able to get early access to some of the new features and updates in Dynamics 365 and…
2021 Release Wave 1-Part 1 – YouTube
2021 Release Wave 1-Part 1 I will be recording a series of videos on what is new and what is coming in 2021 Release Wave 1. In this…
Dynamics 365 – 2021 Release Wave 1 | Part 1
It’s that time of year again! It’s February and that means that we are able to get early access to some of the new features and updates in…
Assign SLA based on Case creation time
A few weeks ago I received a question from someone who asked me if it was possible to assign an SLA to a case based on the time…