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Dian Taylor

479 Posts
141,889 Views
Dynamics 365 Customer Engagement

Post Adaptive Card to a Teams Channel on Opportunity Win

After playing around with adaptive cards a bit this weekend, I have decided that this is actually one of my favorite things to use when posting messages to…

📅 20 April 2021 👁 434 views
Dynamics 365 Customer Engagement

D365 Field Service Simplified Setups

It’s April and this means that 2021 Release Wave 1 production deployments have started! Not all of the features mentioned in the documentation have been enabled yet because…

📅 13 April 2021 👁 288 views
Video

Field Service Simplified Setups – YouTube

Field Service Simplified Setups In this video I will be showing you the simplified setup page for Dynamics 365 Field Service, which is part of the 2021 Release…

📅 13 April 2021 👁 230 views
Video

Microsoft Teams Calls(preview) – YouTube

Microsoft Teams Calls(preview) Microsoft Teams Calls is a preview feature that allows you to embed the Teams dialer directly inside the Dynamics 365 Sales Hub app. In this…

📅 6 April 2021 👁 137 views
Dynamics 365 Customer Engagement

Microsoft Teams calls in D365 Sales(Preview)

I was pleasantly surprised last week when I noticed a new section when I navigated to the app settings area in Dynamics 365 Sales. I noticed there is…

📅 6 April 2021 👁 490 views
Dynamics 365 Customer Engagement

2021 Release Wave 1: D365 Field Service Inspections

Previously I wrote a series of articles on the new features in 2021 Release Wave 1. The first article I wrote was about the updates and new features…

📅 30 March 2021 👁 167 views