Dynamics 365 Customer Engagement
Curious Case of the locked fields in D365 – Quote ID example
So, I struggled some time in trying to make something just work as it was supposed to work. And for no conscious reason, I…
Tag: Case
Dynamics 365 Customer Engagement
Send Forms Pro Survey On Case Closure
Thanks for visiting! If you’re new here, you may want to subscribe to my RSS feed. One of the most common reasons for sending…
Dynamics 365 Customer Engagement
Bug! Bug ! Bug ! Can’t resolve a case
Hello Readers We found a major issue with Unified Interface Business Process Flows. Don’t know if it can be termed… Continue Reading Prashant Shukla’s…
Dynamics 365 Customer Engagement
Using Dynamics 365 portal metadata to change the standard case create process
When you have a Dynamics 365 Portal up and running and you provide the capabilities for contacts to create cases, the standard out of…
Dynamics 365 Customer Engagement
Understanding Case Entitlements – Megan V. Walker
Thanks for visiting! If you’re new here, you may want to subscribe to my RSS feed. If an organisation offers a service, it could…