Send Forms Pro Survey On Case Closure

Megan V. WalkerDyn365CE6 years ago91 Views

One of the most common reasons for sending out a survey request, is for the customer services team to get feedback upon the closure of a support case or ticket. Using Microsoft Forms Pro, we can have an email triggered once a case is closed in Dynamics 365 CE (CRM) using a mixture of an email…

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Send Forms Pro Survey On Case Closure

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