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Send Forms Pro Survey On Case Closure
One of the most common reasons for sending out a survey request, is for the customer services team to get feedback upon the closure of a support case or ticket. Using Microsoft Forms Pro, we can have an email triggered once a case is closed in Dynamics 365 CE (CRM) using a mixture of an email…
Continue Reading Megan V. Walker’s Article on their blog
Send Forms Pro Survey On Case Closure
Blog Syndicated with Megan V. Walker’s Permission
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