Send Forms Pro Survey On Case Closure

One of the most common reasons for sending out a survey request, is for the customer services team to get feedback upon the closure of a support case or ticket. Using Microsoft Forms Pro, we can have an email triggered once a case is closed in Dynamics 365 CE (CRM) using a mixture of an email…

Continue Reading Megan V. Walker’s Article on their blog

Send Forms Pro Survey On Case Closure

Blog Syndicated with Megan V. Walker’s Permission

Author: Megan V. Walker

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