Understanding Case Entitlements – Megan V. Walker

Megan V. WalkerDyn365CE6 years ago50 Views

If an organisation offers a service, it could be that a tiered service structure is available. So, for example, the Bronze package could give 5 cases a year, Silver could be 25, with a Gold or Platinum package allowing your client to raise 50 cases a year. Depending on the nature of a business, it could…

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Understanding Case Entitlements – Megan V. Walker

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