For one of our projects we are exploring capabilities of Omnichannel. Below are the steps for provisioning the Omnichannel for Dynamics 365 Customer Service for quick reference. First, we need to make sure we have the Customer Service Hub already installed. https://trials.dynamics.com/ Next, we need to have an active subscription of Chat for Dynamics 365 … Continue reading “Provision –…
Continue Reading Nishant Rana’s Article on their blog
Provision – Omnichannel for Dynamics 365 Customer Service
For one of our projects we are exploring capabilities of Omnichannel. Below are the steps for provisioning the Omnichannel for Dynamics 365 Customer Service for quick reference. First, we need to make sure we have the Customer Service Hub already installed. https://trials.dynamics.com/ Next, we need to have an active subscription of Chat for Dynamics 365…
Blog Syndicated with Nishant Rana’s Permission
More About This Author
Array
- Dyn365CE23 April 2024Portal does not load and displays “Server Error” or shows “Getting set up.. This might take a while” message -Portal Startup Issue (PowerApps Portal)
- Dyn365CE22 April 2024Versioning and Drafts for Solution-based Cloud Flows – Power Automate
- Dyn365CE16 April 2024What will happen on changing the password of the user account used as the Owner of Cloud Flow and for Connection – Power Automate
- Dyn365CE15 April 2024Using Focused view in Dynamics 365