In this post, we’d start by creating a trial of Dynamics 365 CustomerService. Navigate to – https://dynamics.microsoft.com/en-us/customer-service/overview/ And select Try for free Enter your…
Unified Routing can be configured in Customer Service Hub or Omnichannel Admin Center. To configure it for Dynamics 365 Customer Service, navigate to Service…
Recently while trying to set up Unified Routing, we got the below error. “Unified routing was unable to provision. Please try again or contact…
Here’s how you can sign up for and provision a Project Operations Lite environment on a new instance. Continue Reading priyeshwagh777’s Article on their…
For one of our projects we are exploring capabilities of Omnichannel. Below are the steps for provisioning the Omnichannel for Dynamics 365 Customer Service…
