I have been completing a series of posts to help people prepare for the MB 230 certification (Microsoft Dynamics 365 for Customer Service). Here is a collection of links to all of those posts. I hope these might serve as a useful revision aid for the MB 230 exam.
The MB 230 certification is not easy! I guess because customer service is a big topic covering many aspects of your “CRM” system….
Continue Reading Neil Parkhurst’s Article on their blog
MB-230: Microsoft Dynamics 365 Customer Service – Revision Guide
I have been completing a series of posts to help people prepare for the MB 230 certification (Microsoft Dynamics 365 for Customer Service). Here is a collection of links to all of those posts. I hope these might serve as a useful revision aid for the MB 230 exam.
Blog Syndicated with Neil Parkhurst’s Permission
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