Recently while exploring Customer Service Workspace we could not see the presence being loaded for the users. The first thing we need to check here is if the user has either the Omnichannel Agent / Supervisor role or Customer Service Representative role assigned. (it will not load even if you are a system admin or … Continue reading “Fixed – User Presence not working – Customer Service…
Continue Reading Nishant Rana’s Article on their blog
Fixed – User Presence not working – Customer Service Workspace / Omnichannel (Dynamics 365/CRM)
Recently while exploring Customer Service Workspace we could not see the presence being loaded for the users. The first thing we need to check here is if the user has either the Omnichannel Agent / Supervisor role or Customer Service Representative role assigned. (it will not load even if you are a system admin or…
Blog Syndicated with Nishant Rana’s Permission
More About This Author
Array
- Dyn365CE28 March 2024Fixed – Web resource method does not exist: OnLoad error in Work Order, Work Order Service task, and other forms in Dynamics 365 Field Service
- Dyn365CE27 March 2024Fixed – VS402356: You do not have the permissions required to perform the attempted operation on this process (Azure DevOps)
- Dyn365CE26 March 2024Using Union function to remove duplicates – Power Automate / Dataverse
- Dyn365CE20 March 2024Fixed- The XRM workflow table row could not be found error (Power Automate)