Listing down the blog posts on Voice Channel setup and configuration for quick reference
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Blog Posts on Voice Channel – Dynamics 365 Omnichannel for Customer Service
Listing down the blog posts on Voice Channel setup and configuration for quick reference Provision Omnichannel for Customer Service trial – https://nishantrana.me/2022/10/03/how-to-provision-setup-omnichannel-for-customer-service-trial-dynamics-365/ Install Voice Channel – https://nishantrana.me/2023/02/08/install-voice-channel-in-omnichannel-dynamics-365-customer-service/ Setup Voice Channel using Azure Communication Services – https://nishantrana.me/2022/10/17/how-to-set-up-omnichannel-voice-using-azure-communication-service-acs/ Connect Voice Channel to use an existing Azure Communication Service – https://nishantrana.me/2023/02/21/connect-voice-channel-to-using-an-existing-azure-communication-services-acs-resource-dynamics-365-customer-service/ Configure Azure Event Grid System Topic and…
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