Dynamics 365 Business Central
2024 Year in Review: Saurav Dhyani’s YouTube Channel.
Hi Readers, Hope you had great start with New year. Wishing you and your family a very Happy New Year. Its time of the…
Tag: channel
Dynamics 365 Customer Engagement
Using Microsoft Copilot Studio to create Copilot for Teams channel with Dataverse as Knowledge source – Copilot / Dataverse
Below are the quick steps to create a copilot with Dataverse as the Knowledge source and Teams as the channel Open the Microsoft Copilot…
Dynamics 365 Customer Engagement
Capture Lead Channel Traffic Source Without UTM Parameters
If you use Google Analytics, you should be familiar with channels. As defined by Google, channels are rule-based definitions of your website’s traffic sources…
Dynamics 365 Great Plains
New Functionality In Microsoft Power Automate 2023 Wave 2: Channel Entry Point for Teams Workflows
This post is part of the New Functionality In Microsoft Power Automate 2023 Wave 2 series in which I am taking a look at…
Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Voice Channel Surveys
Within Microsoft’s Omnichannel for Customer Service we can enable post-call surveys. In this post I will investigate how we can configure these surveys on…