It’s time for another release wave, lets look at what Microsoft are working on for the next six months. This post goes through Customer Insights – Journeys, I also have

It’s time for another release wave, lets look at what Microsoft are working on for the next six months. This post covers Customer Insights – Data, I also have another

In my last post I wrote about one (event) journey to rule them all. This time I’ll add the feature to cancel an event participation. I’m so happy Microsoft has

If you run events and run them through Dynamics 365 Customer Insights – Journeys, and create emails and journeys per event – this is the post for you. In this

We all know Outbound is deprecated and will be removed from Customer Insights – Journeys on June 30, 2025. There are still companies working on transferring everything over to real-time