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Dynamics 365 Customer Insights

What is Dynamics 365 and what is it used for?

The blog introduces Dynamics 365, detailing its two main areas: CRM and ERP applications. It highlights key ERP components like Business Central, Commerce, Finance, Human Resources, Supply Chain Management, and Project Operations,…

📅 22 May 2026 👁 28 views ↗ Malin Martnes
Dynamics 365 Customer Insights

What is Power Fx and what is it used for?

Power Fx is a low-code, open-source formula language similar to Excel, essential for building logic within the Microsoft Power Platform. It allows users to create app behaviours, manipulate data, and integrate UI…

📅 13 May 2026 👁 20 views ↗ Malin Martnes
Dynamics 365 Customer Insights

Release wave 1 2026 Customer Insights – Journeys

Microsoft's latest release wave introduces several long-awaited features, including custom branded links to boost customer confidence, dynamic content blocks for easier email updates, and enhanced record creation from customer journeys. The update…

📅 18 March 2026 👁 18 views ↗ Malin Martnes
Dynamics 365 Customer Insights

Release wave 1 2026 Customer Insights – Data

The 2026 release wave introduces several features in Customer Insights, including the Private Preview (PP) and General Availability (GA) dates for new functionalities. Key updates include the introduction of MCP servers, Microsoft…

📅 18 March 2026 👁 117 views ↗ Malin Martnes
Dynamics 365 Customer Insights

What is Connectors and what is it used for?

This blog explains connectors within the Power Platform, which facilitate connections between applications and external data sources. Connectors allow automated data exchanges and integrations, making processes smoother without coding. Users can utilise…

📅 3 March 2026 👁 52 views ↗ Malin Martnes
Dynamics 365 Customer Insights

What is Power BI and what is it used for?

Power BI is Microsoft's business intelligence tool that transforms data into visual reports, enabling organisations to make informed decisions. It connects to various data sources and presents insights through dashboards and charts.…

📅 27 January 2026 👁 40 views ↗ Malin Martnes
Dynamics 365 Customer Insights

What is AI builder and what is it used for?

AI Builder is a no-code tool in Microsoft Power Platform that enables users to create and implement AI models. It automates repetitive tasks such as document and image processing, sentiment analysis, and…

📅 9 January 2026 👁 47 views ↗ Malin Martnes
Dynamics 365 Customer Insights

What is Copilot Studio and what is it used for?

Copilot Studio is Microsoft's low-code platform for creating custom AI agents that automate tasks and enhance interactions. It enables organizations to build intelligent conversational assistants, integrating with various data sources while ensuring…

📅 17 December 2025 👁 210 views ↗ Malin Martnes
Dynamics 365 Customer Insights

What is Power Automate and what is it used for?

Power Automate is Microsoft's low-code automation platform that lets users create workflows connecting apps, services, and data. It offers cloud, desktop, and business process flows to automate tasks, reduce errors, and integrate…

📅 10 December 2025 👁 38 views ↗ Malin Martnes
Dynamics 365 Customer Insights

What is Power Pages and what is it used for?

Microsoft Power Pages is a low-code platform enabling the creation of secure websites for external users, such as customers and partners. It integrates with Microsoft Dataverse, facilitating access to data through user-friendly…

📅 3 December 2025 👁 64 views ↗ Malin Martnes