Release wave 1 2025 Customer Insights – Data
All the new features coming for Dynamics 365 Customer Insights – Data for release wave 1 2025 is now out! Where CI-Journey have nothing after May, CI-Data has…
Malin Martnes
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Release wave 1 2025 Customer Insights – Journeys
Today is the day we find out all the cool and useful things Microsoft has developed. They will release these until October 2025. The release wave 1 2025…
Multiple segments in a journey
I know a lot of people have been waiting for this! You can now add multiple segments to start a journey. You now don’t have to create one…
August update of release planner for Customer Insights – Journeys
Not too long ago I did the release wave 2 post for Customer Insights – Journeys, and I thought that would be most of the things we were…
The final death of Outbound
We’ve all known the time would come when Outbound was deprecated, but the exact date hasn’t been public, until now! June 30th 2025 is the last day Outbound…
Release wave 2 2024 – Customer Insights – Data
Release wave 2 2024 is out, let’s take a look at the features that’ll come until March 2025 for Customer Insights – Data. PP is Public Preview and…
Release wave 2 2024 – Customer Insights – Journeys
It’s that time of the year again, release wave 2 2024 is out! There are several things that originally was in the wave 1 release, but been pushed…
Microsoft Dynamics 365 Sales and Customer Insights Certifications Retirement: What You Need to Know
You might have seen it already, Microsoft are retiring the mb-210 Dynamics 365 Sales, mb-220 Dynamics 365 Customer Insights – Journeys and mb-260 Dynamics 365 Customer Insights –…
Lists in emails in Customer Insights – Journeys
Customers have often asked me if they can’t list out different things in an email in Dynamics 365 Customer Insights – Journeys. For example; < ul> Different insurances…
MB-260 Identify capabilities and limitations for scheduled refreshes
In previous posts, we’ve gone through incremental updates for our data, data which is updated when there’s a change to them. Now let’s look at scheduled refreshes. Scheduled…