Dynamics 365 and Microsoft Power Platform Release Planner(preview) The release wave features described in the release notes are never static, they keep changing as time passes and as…
If you are attending the Microsoft Build event May 24th to May 26th 2022, then you might be aware of some of the new capabilities that are coming…
Power VIrtual Agents Leveled Up Have you seen the announcements that were made during Microsoft Build?! You heard right! Microsoft is leveling up Power Virtual Agents with loads…
This article is about another feature that is part of Dynamics 365 2022 Release Wave 1. Let me first explain what this feature is about, because when you…
Configure custom status on SLA Timer In this video I will show you how to configure the status on an SLA Timer of a case form. This is…
I feel like I’ve been repeating myself, since this is yet another article where I talk about additional functionality in the Microsoft Teams and Dynamics 365 integration. As…
Interact with Dynamics 365 records in Teams Chat(Preview) In this video I will show you how you can interact with Dynamics 365 records inside a Microsoft Teams Chat!…
Microsoft is investing more and more in the integration between Microsoft Teams and Dynamics 365 which I believe sets Dynamics 365 even further apart from the competition. I’m…
Access Dynamics 365 data in Teams meetings (Preview) In this video I will be showing you how to access Dynamics 365 records from within a Microsoft Teams Meeting.…
Anyone who attended Microsoft’s Business Application Launch event has seen the new swarming functionality in Dynamics 365 Customer Service. This feature is currently in preview, but you can…
