Dynamics 365 Customer Engagement
PowerApps Portal & Virtual Agent Bot
Its getting easier and easier to build compelling digital transformation solutions using the Power Platform and Dynamics 365. Here is a quick post to…
Tag: Virtual
Dynamics 365 Customer Engagement
Adding Virtual Agents to Dynamics 365 Dashboards for Internal Use
Virtual Agents are a feature that allows organisations to create a Bot for customers to engage with on websites by… Continue Reading admin’s Article…
Dynamics 365 Customer Engagement
Creating a Custom Flow for Virtual Agent Experiences
This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or… Continue Reading admin’s Article…
Dynamics 365 Customer Engagement
Getting Started with Virtual Agents in Dynamics 365
Being able to talk to a live chat agent is a popular website feature, especially in the Retail industry where… Continue Reading admin’s Article…
Dynamics 365 Customer Engagement
Build a Bot with Virtual Agent, Flow and CDS
This post demonstrates how easy it is to build a Bot using Dynamics 365 Virtual Agent for Customer Service. The Bot will call Flow…