What is the Common Data Service?
Sep26

What is the Common Data Service?

This post defines what the Common Data Service (CDS) and the Common Data Model (CDM) are. The Common Data Service and the… Continue Reading admin’s Article on their blog What is the Common Data Service? This post defines what the Common Data Service (CDS) and the Common Data Model (CDM) are. The Common Data Service and the Common Data Model are core concepts in Microsoft Business Applications and the whole PowerPlatform,...

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Connecting Azure Custom Vision with Microsoft Flow
Sep15

Connecting Azure Custom Vision with Microsoft Flow

This post covers how to connect Azure Custom Vision Service (over at https://www.customvision.ai) with Microsoft Flow, enabling the use of the… Continue Reading admin’s Article on their blog Connecting Azure Custom Vision with Microsoft Flow This post covers how to connect Azure Custom Vision Service (over at https://www.customvision.ai) with Microsoft Flow, enabling the use of the prediction within Canvas and Model-driven...

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I’m a Community Reporter for Microsoft Ignite 2019!
Aug27

I’m a Community Reporter for Microsoft Ignite 2019!

  I am a Community Reporter for Microsoft Ignite, Orlando 2019! Check out the announcement by Microsoft HERE Continue Reading admin’s Article on their blog I’m a Community Reporter for Microsoft Ignite 2019! I am a Community Reporter for Microsoft Ignite, Orlando 2019! Check out the announcement by Microsoft HERE Blog Syndicated with admin’s...

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Adding Virtual Agents to Dynamics 365 Dashboards for Internal Use
Jul08

Adding Virtual Agents to Dynamics 365 Dashboards for Internal Use

Virtual Agents are a feature that allows organisations to create a Bot for customers to engage with on websites by… Continue Reading admin’s Article on their blog Adding Virtual Agents to Dynamics 365 Dashboards for Internal Use Virtual Agents are a feature that allows organisations to create a Bot for customers to engage with on websites by asking it questions and providing automation capabilities. It is currently in...

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Filter a Gallery in Canvas Apps on the Status Reason field (or any other OptionSet in CDS)
Jul04

Filter a Gallery in Canvas Apps on the Status Reason field (or any other OptionSet in CDS)

So this post is out of pure frustration that this information seems to be really hard to find (for me… Continue Reading admin’s Article on their blog Filter a Gallery in Canvas Apps on the Status Reason field (or any other OptionSet in CDS) So this post is out of pure frustration that this information seems to be really hard to find (for me anyway) for what seemed like a basic requirement. I wanted to load a Gallery of...

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Remember to check out the April Release Notes for PowerPlatform & Dynamics 365
Jul03

Remember to check out the April Release Notes for PowerPlatform & Dynamics 365

April ’19 release overview – Release Notes Download the April ’19 Release Notes PDF (last updated May 30, 2019) The April ’19 release notes describe all new features releasing from April 2019 through September 2019 for Dynamics 365 and Power Platform. Previews for some features will start in February 2019. Continue Reading admin’s Article on their blog Remember to check out the April Release Notes for...

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Creating a Custom Flow for Virtual Agent Experiences

This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or… Continue Reading admin’s Article on their blog Creating a Custom Flow for Virtual Agent Experiences This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or know how to get started before you read this, check out that post first! Custom Flows in the...

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Getting Started with Virtual Agents in Dynamics 365
Jun28

Getting Started with Virtual Agents in Dynamics 365

Being able to talk to a live chat agent is a popular website feature, especially in the Retail industry where… Continue Reading admin’s Article on their blog Getting Started with Virtual Agents in Dynamics 365 Being able to talk to a live chat agent is a popular website feature, especially in the Retail industry where staff are on hand to be able to manage and solve customer queries so they can get back to buying products....

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Create Custom Insight Cards using Microsoft Flow
Jun26

Create Custom Insight Cards using Microsoft Flow

Relationship Insights, as part of Dynamics 365, has been a great feature, often used (and sold) as part of the… Continue Reading admin’s Article on their blog Create Custom Insight Cards using Microsoft Flow Relationship Insights, as part of Dynamics 365, has been a great feature, often used (and sold) as part of the Sales Application to be able to remind users that there are important deadlines or meetings coming up. Blog...

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Setting Reminders and Notifications on a Schedule within Dynamics 365 CE using Microsoft Flow – crmcat
Oct31

Setting Reminders and Notifications on a Schedule within Dynamics 365 CE using Microsoft Flow – crmcat

Scheduling a record was not something achieved without some thought using workflows in Dynamics 365 CE. Mostly the ‘Bulk Delete’ trick was used where scheduled Bulk Delete of records (normally to remove legacy data) would act as the trigger for your custom workflow, effectively creating a scheduling system. Still, this doesn’t feel exactly clean and this functionality was not… Continue Reading admin’s Article on their...

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Create a Customer Sentiment Solution in Dynamics 365 CE using Azure Cognitive Services – crmcat
Oct22

Create a Customer Sentiment Solution in Dynamics 365 CE using Azure Cognitive Services – crmcat

Having a business system that gives actionable insights is important, allowing staff to be able to take information and turn it into useful knowledge relevant to their goals and mission within the business. This mission often involves interacting with customers. In an era of self-service, it’s not all the time the interactions are outbound, and customer interactions can come through via… Continue Reading admin’s Article on...

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How to build a single HTTP request from data within a collection in Microsoft Flow – crmcat

A challenge in Microsoft Flow is to obtain specific data from a collection of objects (Like Dynamics 365 records) and use some data from those records within a single HTTP request. Why not make multiple HTTP requests within the ‘Apply Each’ loop I hear you ask? Well my friend, because there could be 100 records or more, that’s 100 hits to an endpoint which is really unnecessary,… Continue Reading admin’s Article on their...

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Iterate over child entities in Dynamics 365 using Microsoft Flow – crmcat

One of the weaknesses of traditional workflows within Dynamics 365 is their inability to natively iterate over child records. Great news! Microsoft Flow allows you to be able to iterate over child records and pass in query string parameters allowing you to limit the returned collection. It achieves this using OData syntax. Trust me though, even if you have never used OData syntax before,… Continue Reading admin’s Article...

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Creating HTTP requests to Dynamics 365 using Microsoft Flow – crmcat

It is absolutely amazing how many things Microsoft Flow can do. One of the most useful actions I have come across is making HTTP requests that integrate with Dynamics 365. Using Flow to make HTTP requests to external services allows for you to create loosely coupled integrations very easily. Once the solution feature is released in October 2018, it will also be easy to maintain. This post… Continue Reading admin’s Article...

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CRMUG Summit EMEA 2019 – 27th – 29th March – Amsterdam

CRMUG Summit EMEA is back March 2019 in Amsterdam! A Call for Proposals is soon to be announced, so get… Continue Reading admin’s Article on their blog

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