Adding Virtual Agents to Dynamics 365 Dashboards for Internal Use

Virtual Agents are a feature that allows organisations to create a Bot for customers to engage with on websites by…

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Adding Virtual Agents to Dynamics 365 Dashboards for Internal Use

Virtual Agents are a feature that allows organisations to create a Bot for customers to engage with on websites by asking it questions and providing automation capabilities. It is currently in preview and you can read all about what they are, their features and how to get started in this post here.

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Author: Sarah Critchley

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