Creating a Custom Flow for Virtual Agent Experiences
This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or…
Continue Reading admin’s Article on their blog
Creating a Custom Flow for Virtual Agent Experiences
This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or know how to get started before you read this, check out that post first! Custom Flows in the Virtual Agent Experience need to meet some specific requirements to display, because VA’s don’t just allow any old Flow to be used.
Blog Syndicated with admin’s Permission
More About This Author
Array
Dyn365CE2020.04.30Connecting Power Virtual Agents to a Real Life Person using Omni Channel Engagement
Dyn365CE2020.04.29Supervisor Monitoring in Omni Channel Engagement
Dyn365CE2020.04.28Conversation States in Omni Channel Engagement
Dyn365CE2020.04.27An Introduction to Skill Based Routing in Omni Channel Engagement