Dynamics 365 Customer Engagement
MB-900 Microsoft Dynamics 365 Fundamentals – Field Service
App Overview Dynamics 365 for Field Service is an App for managing resources to deliver service at customer sites. Field Service will increase first…
Tag: Service
Dynamics 365 Customer Engagement
MB-900 Microsoft Dynamics 365 Fundamentals – Customer Service Enterprise
App Overview Dynamics 365 for Customer Service Enterprise is an App for Customer Service Agents to provide effective service to customers. Key Features Below…
Dynamics 365 Customer Engagement
USD – SetReplacementParameter | Microsoft Dynamics 365 and Unified Service Desk
I love it when I find something new in Unified Service Desk! I recently spotted an action I’d not used before whilst experimenting with…
Power Apps
Alexa, Field Service and Me (Part 3) – Creating Work Orders
This is a continuation of my series on a proof of concept to allow Alexa to interact with D365 Field Service Objectives The Business…
Dynamics 365 Great Plains
Start Connector Service – azurecurve
This post is part of a series on Implementing SalesHQ Portal, which is one of the GP Elementz Portals from my new employer, ISC…