AI 101 – Options for using AI in the Power Platform
Oct17

AI 101 – Options for using AI in the Power Platform

Here are my slides from the South Coast Summit on the options for using AI with the Power Platform. Continue Reading Julian Sharp’s Article on their blog AI 101 – Options for using AI in the Power Platform Here are my slides from the South Coast Summit on the options for using AI with the Power Platform. I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM projects. Blog Syndicated with...

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Hands-on labs in Microsoft Learn for Power Platform
Oct12

Hands-on labs in Microsoft Learn for Power Platform

There are two labs in Microsoft Learn modules that are now hands-on labs in a Virtual Machine that you can perform work without needing a Power Platform environment or license. The labs can be found at Lab – Create a Microsoft Dataverse table  Lab – Create a new custom table and enable attachments Continue Reading Julian Sharp’s Article on their blog Hands-on labs in Microsoft Learn for Power Platform There are...

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South Coast Summit: AI 101 – Options for using AI in the Power Platform
Oct10

South Coast Summit: AI 101 – Options for using AI in the Power Platform

I am speaking at 10:00 on Greenidge on Saturday 16th October at the South Coast Summit in Southampton UK. I will be describing how you can use Azure Machine Learning, Azure Cognitive Services, and AI Builder with the Power Platform. There are still tickets available at https://www.southcoastsummit.com #SouthCoastSummit Continue Reading Julian Sharp’s Article on their blog South Coast Summit: AI 101 – Options for using AI...

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Empowering Organizations with Power Virtual Agents book review
Sep22

Empowering Organizations with Power Virtual Agents book review

Empowering Organizations with Power Virtual Agents: A practical guide to building intelligent chatbots with Microsoft Power Platform by Nicolae Tarla I have created bots for customers and internal users for several years, mainly with the Azure Bot Framework which required deep coding skills. Power Virtual Agents allows you to create and deploy automated chatbots without requiring a developer,… Continue Reading Julian...

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Dynamics 365 Sales MB-210 exam study group
Aug14

Dynamics 365 Sales MB-210 exam study group

I am starting a new online study group for the Dynamics 365 Sales MB-210 exam. The group will start on Sunday 12th September and meet twice a week’; on Sundays at 08:00 BST and Thursdays at 20:00 BST. The group will take around 5 weeks. Each session will last an hour. Although this group is about preparing for the exam, it is not exam prep. The planned agenda is: Session 1 12/09 –… Continue Reading Julian...

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Working with Microsoft Forms and Customer Voice book review
Jul28

Working with Microsoft Forms and Customer Voice book review

Working with Microsoft Forms and Customer Voice: Efficiently gather and manage customer feedback, insights, and experiences by Welly Lee I have used Customer Voice and its predecessors Forms Pro and Voice of the Customer for a few years, and these are important tools to capture feedback from customer and well as understanding more broadly what customers think about my clients and their… Continue Reading Julian Sharp’s...

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DA-100 Data Analyst Exam prep
Jul27

DA-100 Data Analyst Exam prep

I gave a presentation  at the Power BI Bootcamp https://events.powercommunity.com/power-bi-bootcamp/ last weekend titled DA-100 Certification Overview. This was an run through of the content of the DA-100 Data Analyst exam for Power BI. Hopefully the recording will be made available on the event YouTube channel https://www.youtube.com/c/Powerthon but in the meantime here are all the links… Continue Reading Julian...

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Microsoft Dynamics 365 Project Operations book review
Jul27

Microsoft Dynamics 365 Project Operations book review

Microsoft Dynamics 365 Project Operations: Deliver profitable projects with effective project planning and productive operational workflows by Robert Houdeshell Robert Houdeshell – Senior Solutions Architect – Tech Consulting – EY | LinkedIn Utilizing proven successful methodologies, I work closely with my clients to deliver Project Operations and CRM solutions resulting in improved project delivery. I have a long...

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PL-100 Study Group June 2021
May23

PL-100 Study Group June 2021

I am organizing an online community group learning program for people wanting to take the Power Platform App Maker PL-100 exam. To apply for a place on the study group complete the form at https://tinyurl.com/pl100study Although this group is about preparing for the exam, it is not exam prep. The course will run one evening a week, Thursday 8pm,  with another session at the weekend on Sunday… Continue Reading Julian...

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Power Platform Starter Days Resources
May22

Power Platform Starter Days Resources

Here are the slides with links to resources from my session today for Power Platform Starter Days https://powerplatformstarterdays.com/ Slides Continue Reading Julian Sharp’s Article on their blog Power Platform Starter Days Resources Here are the slides with links to resources from my session today for Power Platform Starter Days https://powerplatformstarterdays.com/ I have worked with Dynamics CRM/365 since 2004 and have been...

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Power Apps Developer Bootcamp: PCF 101
May22

Power Apps Developer Bootcamp: PCF 101

Here are my slides and resources from my session on how to start creating your own code components at the Power Apps Developer Bootcamp https://events.powercommunity.com/powerapps-developer-bootcamp-2021/ Slides Learning Collection Blogs and...

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Power Apps Developer Bootcamp: PL-400 Certification review
May22

Power Apps Developer Bootcamp: PL-400 Certification review

Here are my slides and resources from my session on the PL-400 Power Platform Developer exam at the Power Apps Developer Bootcamp https://events.powercommunity.com/powerapps-developer-bootcamp-2021/ Slides Learning collection Exam Links Microsoft Certified: Power Platform Developer Associate – Learn If you have a passion for designing, developing, securing, and extending Microsoft Power Platform solutions, this certification...

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Renaming Power Automate flows
Dec15

Renaming Power Automate flows

To reduce confusion, Microsoft have renamed flows. Flows are now Power Automate Cloud flows, the instant, automated, and scheduled flows that connect to web services and APIs via connectors UI flows are now Power Automate Desktop flows, the attended and unattended Robotic Process Automate (RPA) for desktop and web applications that do not have an API, for which you capture steps with Power… Continue Reading Julian Sharp’s...

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Free Microsoft certification renewals
Dec15

Free Microsoft certification renewals

When Microsoft moved to role-based examinations almost two-years ago, the plan was to renew certifications to keep up to date with the rapid changes in cloud produces. As I explained in my last post https://ukcrm.wordpress.com/2020/11/28/microsoft-certification-exam-expiration/ Microsoft has extended by six months those certification exams due to expire before June 30th 2021. Microsoft has now… Continue Reading Julian...

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Microsoft Certification Exam Expiration
Nov28

Microsoft Certification Exam Expiration

Microsoft switched to role based exams two years ago from MCSE and MCSA. The role based exams are focussed on the day to day tasks of a job role, not the features of a product. You may have seen on your exam transcript https://mcptnc.microsoft.com/ that the role based certifications are valid for two years such as my Sales Functional Consultant Associate below. When the role based… Continue Reading Julian Sharp’s Article...

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Terminology in the Common Data Service
Nov10

Terminology in the Common Data Service

After years of using entities, attributes, and option sets in Dynamics 365 and the Power Platform, Microsoft are changing the terminology for elements in the data model as follows: Old term New term Entity Table Field, attribute Column Record Row Option set, Picklist Choice Two options, Boolean Yes/No More details at

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Microsoft Ignite Sessions #MSIgnite2020
Sep21

Microsoft Ignite Sessions #MSIgnite2020

Here are links to all the sessions for the Power Platform, Dynamics 365, and IoT. Power Apps Power Apps at Microsoft Ignite Virtual Conference As has been the case this entire year due to these unprecedented circumstances, we will be delivering Microsoft Ignite virtually this year September 22-24. If you have not registered already, there’s still time so we hope you take a few minutes and Register Here. Power Automate Power...

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Find me at Microsoft Ignite #MSIgnite
Sep20

Find me at Microsoft Ignite #MSIgnite

Find links to all my sessions on LinkedIn https://www.linkedin.com/posts/juliansharp_msignite-activity-6713382679250776064-wg-9 Continue Reading Julian Sharp’s Article on their blog Find me at Microsoft Ignite #MSIgnite Find links to all my sessions on LinkedIn https://www.linkedin.com/posts/juliansharp_msignite-activity-6713382679250776064-wg-9 Blog Syndicated with Julian Sharp’s...

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Microsoft Ignite Intro to Tech Skills: Dynamics 365
Sep20

Microsoft Ignite Intro to Tech Skills: Dynamics 365

This session is a 30 minute introduction to Dynamics 365 and how you can get started on your journey into skilling up for Dynamics 365 apps and discover the resources available to you. There are three sessions in different time zones: LRN115 Tuesday LRN116 Wednesday LRN117 Wednesday Check out the Learning Zone https://myignite.microsoft.com/learning-zone for more skilling sessions and… Continue Reading Julian Sharp’s...

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Microsoft Ignite Learn Workshop: Work with external data in a Power Apps canvas
Sep20

Microsoft Ignite Learn Workshop: Work with external data in a Power Apps canvas

On Thursday 24 I will be on the chat answering questions and assisting on the Microsoft Learning workshop, Work with external data in a Power Apps canvas. This is a guided online workshop using material from Microsoft Learn https://aka.ms/Learn/PowerAppsExternalData Sign up at https://myignite.microsoft.com/sessions/80a76dc5-8cf3-4ef9-bb8d-d3bfdaf98d4d Check out the Learning Zone

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Microsoft Ignite Learn Workshop: Shape data in a Power Apps canvas app
Sep20

Microsoft Ignite Learn Workshop: Shape data in a Power Apps canvas app

On Wednesday 23 I will be on the chat answering questions and assisting on the Microsoft Learning workshop, Shape data in a Power Apps canvas app. This is a guided online workshop using material from Microsoft Learn https://aka.ms/Learn/PowerAppsShapeData Sign up at https://myignite.microsoft.com/sessions/df7c7313-e055-4132-bd98-8f228958e3bb PS Take part in the Cloud Skills Challenge to earn… Continue Reading Julian...

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Microsoft Ignite Table Talk: The Dynamics Community in action
Sep20

Microsoft Ignite Table Talk: The Dynamics Community in action

Table Talks are scheduled 30 minute Microsoft Teams meetings for the community to connect face-to-face. One of the best things about Ignite isn’t the sessions but the organic conversations you have while walking the hallways. As Ignite is virtual Talk talks are a way to meetup and have those valuable discussions. Come and meetup with Alex Chandiwana, Stefano Demiliani, Mohamed Mostafa, Antti… Continue Reading Julian...

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Microsoft Ignite Table Talk: How Learning changes careers
Sep20

Microsoft Ignite Table Talk: How Learning changes careers

Table Talks are scheduled 30 minute Microsoft Teams meetings for the community to connect face-to-face. One of the best things about Ignite isn’t the sessions but the organic conversations you have while walking the hallways. As Ignite is virtual Talk talks are a way to meetup and have those valuable discussions. Come and meetup with Ed Baker, Salman Chishti, Tiago Costa, Gareth Jones, myself… Continue Reading Julian...

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Forms Pro is now Customer Voice
Aug07

Forms Pro is now Customer Voice

Gathering feedback for Dynamics 365 via surveys that had an interesting history. It started with Microsoft purchasing the IP to Mojo Surveys, which became the Voice of the Customer product provided with Dynamics 365. Voice of the Customer was deprecated in 2019 (and removed at the end of June 2020) to be replaced by Microsoft Forms Pro. Now Forms Pro is , in the words of Microsoft,

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Field Service Bootcamp 2020
Aug07

Field Service Bootcamp 2020

If you are interested in Dynamics 365 Field Service sign up for this combined product team and community event. There are three days of workshops plus a day full of sessions. Details below. I will be speaking on the Saturday on Dynamics 365 Field Service mobile Power App and comparing with the Field Service mobile and rolling your own canvas app. Wednesday August 12th – Advanced scheduling… Continue Reading Julian...

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Preparing for the Dynamics 365 Marketing MB-220 exam
Jul24

Preparing for the Dynamics 365 Marketing MB-220 exam

The Dynamics 365 Marketing exam, MB-220, it one of my favourite exams and along with Field Service, my favourite courses to teach as you learn so much from the delegates who attend. The exam covers a lot of topics: Configure marketing applications (5-10%) Manage segments and lists (10-15%) Create and manage marketing forms and pages (10-15%) Manage leads (10-15%) Create and manage… Continue Reading Julian Sharp’s Article...

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Power Platform Developer PL-400 Certification
Jul21

Power Platform Developer PL-400 Certification

Microsoft has announced a new exam, PL-400, and certification aimed at developers who implement solutions using the Power Platform. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. Is this exam just about canvas apps?A. No, it covers Common Data Service, Power Apps (canvas, model, and portal), Power Automate, Power… Continue Reading Julian...

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Business Central Functional Consultant MB-800
Jul21

Business Central Functional Consultant MB-800

If you have been in the Dynamics NAV/Business Central space for some time, you will have know that we haven’t had any certifications for this product, until now. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. What are the topics in the exam.A. The objectives haven’t been published yet.  The exam is aimed at the… Continue Reading Julian...

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Power Platform Functional Consultant Associate PL-200 Certification
Jul21

Power Platform Functional Consultant Associate PL-200 Certification

Microsoft has announced a new exam, PL-200, and certification aimed at Power Platform Functional Consultants who implement solutions using the Power Platform. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. Is this exam just about canvas apps?A. No, it covers Power Apps (canvas, model, and portal), Power Automate,… Continue Reading Julian...

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Microsoft launches new Power Platform and Dynamics 365 exams
Jul21

Microsoft launches new Power Platform and Dynamics 365 exams

At Inspire today, Microsoft announced three new certification exams: PL-200 – Power Platform Functional Consultant PL-400 – Power Platform Developer MB-800 – Dynamics 365 Business Central Functional Consultant These are both exams and associate level certifications. Read more at

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Azure AI Fundamentals AI-900 Study Group
Jul21

Azure AI Fundamentals AI-900 Study Group

I am running a new twice weekly study group for the Azure AI Fundamentals exam AI-900 starting in August. To join the group fill out this form https://tinyurl.com/ai900study Continue Reading Julian Sharp’s Article on their blog Azure AI Fundamentals AI-900 Study Group I am running a new twice weekly study group for the Azure AI Fundamentals exam AI-900 starting in August. To join the group fill out this form...

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Power Platform App Maker PL-100 Certification
Jul21

Power Platform App Maker PL-100 Certification

Microsoft has announced a new exam, PL-100, and certification aimed at the citizen app maker. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. Is this exam just about canvas apps?A. No, it covers Power Apps (canvas and model), Power Automate, and Power BI. It also includes creating a data model in the Common Data… Continue Reading Julian Sharp’s...

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New Dynamics 365 Trial Experience
Jul21

New Dynamics 365 Trial Experience

Creating a trial of Dynamics 365 and Power Platform environments has always been complicated and subject to constant changes in the process and the Microsoft 365 user interface. I have documented the steps to create trials and you can download them from my OneDrive at https://tinyurl.com/trydyn. There is now a new and easier way to create a trial environment in the Power Platform admin centre… Continue Reading Julian...

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PL-900 Exam Study Group
Apr14

PL-900 Exam Study Group

I am running a study group for the Power Platform Fundamentals exam PL-900 starting in May Sign up at http://tinyurl.com/pl900study Continue Reading Julian Sharp’s Article on their blog PL-900 Exam Study Group I am running a study group for the Power Platform Fundamentals exam PL-900 starting in May Sign up at http://tinyurl.com/pl900study I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM...

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MB-200 Study Group
Jan21

MB-200 Study Group

I am running a study group for the Power Platform + Dynamics 365 Core exam MB-200 Sign up at http://tinyurl.com/mb200study Continue Reading Julian Sharp’s Article on their blog MB-200 Study Group I am running a study group for the Power Platform + Dynamics 365 Core exam MB-200 Sign up at http://tinyurl.com/mb200study I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM projects. Blog Syndicated...

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Azure Advent Calendar
Dec21

Azure Advent Calendar

  This is my contribution to a wonderful initiative by @Pixel_Robots and @Gregor_suttie to get  the Azure community to help others learn about all the different capabilities that Azure provides. I have created a video describing Azure IoT services and with the aim of dispelling some of the fears around the complexity of getting started with #IoT. You can watch my video here and see all the… Continue Reading Julian...

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Power Platform Saturday Stockholm October 5 2019
Sep27

Power Platform Saturday Stockholm October 5 2019

I’m speaking at the Stockholm business applications community event on Saturday October 5th. I will be speaking on Azure Functions and how we can use them in place of server side plugin code, in Canvas Apps and in Flow. I will also cover creating Custom Connectors calling Azure Functions. Register at https://365sat.in/swe Continue Reading Julian Sharp’s Article on their blog Power Platform Saturday Stockholm October 5 2019...

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Dynamics Power Dublin September 28 2019
Sep25

Dynamics Power Dublin September 28 2019

I’m speaking at the Dublin business applications community event on Saturday September 28th. I will be speaking on Dynamics 365 Customer Engagement and Power Platform exams. My session will start off with why you should take exams and gain certifications. I then discuss the new role based certifications and what that means to you. The focus of the session is on exam tips and tricks, what… Continue Reading Julian Sharp’s...

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Voice of the Customer Deprecation
Jul02

Voice of the Customer Deprecation

As expected, with the release of Forms Pro that Microsoft have announced that Voice of the Customer is being deprecated. Voice of the Customer will be removed and end of June next year and no new surveys can be created, and no further responses will be captured. More details at https://cloudblogs.microsoft.com/dynamics365/it/2019/07/01/voice-of-the-customer-deprecation/ Continue Reading Julian Sharp’s Article on their blog Voice...

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Find out about Azure IoT at Notts IoT 7pm July 11th
Jul01

Find out about Azure IoT at Notts IoT 7pm July 11th

I will be speaking on Azure IoT PaaS and SaaS systems at Notts IoT on Thursday July 11th at 7pm at Rebel’s offices in Nottingham. I will be talking about and demoing Azure IoT Hubs, Accelerators and IoT Central. I will be bring various devices with me including Raspberry Pi, MXChip AZ3166 and Flic button Sign Up for the Event here Continue Reading Julian Sharp’s Article on their blog Find out about Azure IoT at Notts IoT 7pm...

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Forms Pro General Availability and Future of Voice of the Customer
Jul01

Forms Pro General Availability and Future of Voice of the Customer

Forms Pro has been released as of July 1st and is in General Availability. If you have a Dynamics 365 Customer Engagement Enterprise or Talent License, Forms Pro is included. Included are just 2,000 responses a month per tenant, if you need more responses you can purchase them via the Microsoft 365 portal. If you have been on the Public Preview, the preview will end and be replaced by a 30-day… Continue Reading Julian...

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Changes to Proctored Exam Check-In
Jun23

Changes to Proctored Exam Check-In

I wrote a couple of years ago about my experience with taking exams at home aka Online Proctored Exams I have taken over 10 exams at home and was comfortable and familiar with the process but when I took at exam last night I discovered a whole new experience. First the PVProctor program no longer worked and I needed to download a new OnVue tool. The check-on process is now self-service that… Continue Reading Julian Sharp’s...

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MB-210 Dynamics 365 for Sales Revision Guide
May31

MB-210 Dynamics 365 for Sales Revision Guide

Jens Kofod has written an excellent revision guide for the MB-210 Dynamics 365 for Sales Exam https://iiu.dk/2019/04/27/exam-prep-guide-mb-210-microsoft-dynamics-365-for-sales/ 52.951002 -1.183897 Nottingham, UK Like this:Like Loading… Related About Julian Sharp I have worked with… Continue Reading Julian Sharp’s Article on their blog

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MB-900 Microsoft Dynamics 365 Fundamentals–Dynamics 365 for Sales Professional
May18

MB-900 Microsoft Dynamics 365 Fundamentals–Dynamics 365 for Sales Professional

Dynamics 365 for Sales Professional is a version of Dynamics 365 for Sales aimed at Small and Medium Businesses at a reduced license price. Sales Professional is aimed at organisations that have simpler sales needs and want to get up and running quickly. With Dynamics 365 for Sales Professional you get: Simplified First Run Experience Simplified User… Continue Reading Julian Sharp’s Article on their...

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Upgrade to latest version of Dynamics 365 for Field Service by 2020
May18

Upgrade to latest version of Dynamics 365 for Field Service by 2020

Microsoft have announced that all customers on older versions (6.x and 7.x) of Field Service must be upgraded to 8.x with Unified Interface by February 2020. If you have Field Service, this could be a significant change and will require re-configuration, testing and training. For our current Field Service project, we chose to go with v8.x from the beginning… Continue Reading Julian Sharp’s Article on their...

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MB-900 Microsoft Dynamics 365 Fundamentals–Cloud Deployment Types
May18

MB-900 Microsoft Dynamics 365 Fundamentals–Cloud Deployment Types

There are three different options for deploying cloud services: Public Cloud Private Cloud Hybrid Cloud Public Cloud Public Cloud is the most common deployment type where everything is run by the cloud provider with no local hardware to manage. You gain economises of scale by sharing resources with other cloud users. There are several public cloud providers… Continue Reading Julian Sharp’s Article on their...

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MB-900 Microsoft Dynamics 365 Fundamentals – SaaS
May18

MB-900 Microsoft Dynamics 365 Fundamentals – SaaS

SaaS means Software as a Service, and is the provision of complete cloud software applications over the internet. Examples of SaaS application are Office 365 and Dynamics 365. You typically pay for SaaS applications on a per user per month/year. The shared responsibility model applies, it is just that the cloud provider takes more of the responsibility in… Continue Reading Julian Sharp’s Article on their...

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MB-900 Microsoft Dynamics 365 Fundamentals – PaaS
May18

MB-900 Microsoft Dynamics 365 Fundamentals – PaaS

PaaS means Platform as a Service, and is the provision and management of resources over the internet where you do not have access to the underlying computing infrastructure. You combine the resources to deliver services to your users. Examples of PaaS services are web applications and logic apps. You typically pay for PaaS resources as you use and PaaS… Continue Reading Julian Sharp’s Article on their...

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Another Microsoft Learning Survey | Microsoft Dynamics 365 UK MCT
May06

Another Microsoft Learning Survey | Microsoft Dynamics 365 UK MCT

About Julian Sharp I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM projects. I am a Dynamics 365 MCT and teach Dynamics 365 and Azure in the UK and across Europe This entry was posted in Training and tagged Microsoft, Survey, Training. Bookmark… Continue Reading Julian Sharp’s Article on their blog

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MB-900 Microsoft Dynamics 365 Fundamentals – IaaS
May05

MB-900 Microsoft Dynamics 365 Fundamentals – IaaS

IaaS means Infrastructure as a Service, and is the provision and management of computing infrastructure over the internet IaaS is encompassing the following three icons: Servers and storage, Networking firewalls and security, and Datacentre physical plant and building. The major IaaS services are Compute (Virtual Machines and Containers), Storage, and… Continue Reading Julian Sharp’s Article on their...

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