Microsoft Ignite Sessions #MSIgnite2020
Sep21

Microsoft Ignite Sessions #MSIgnite2020

Here are links to all the sessions for the Power Platform, Dynamics 365, and IoT. Power Apps Power Apps at Microsoft Ignite Virtual Conference As has been the case this entire year due to these unprecedented circumstances, we will be delivering Microsoft Ignite virtually this year September 22-24. If you have not registered already, there’s still time so we hope you take a few minutes and Register Here. Power Automate Power...

Read More
Find me at Microsoft Ignite #MSIgnite
Sep20

Find me at Microsoft Ignite #MSIgnite

Find links to all my sessions on LinkedIn https://www.linkedin.com/posts/juliansharp_msignite-activity-6713382679250776064-wg-9 Continue Reading Julian Sharp’s Article on their blog Find me at Microsoft Ignite #MSIgnite Find links to all my sessions on LinkedIn https://www.linkedin.com/posts/juliansharp_msignite-activity-6713382679250776064-wg-9 Blog Syndicated with Julian Sharp’s...

Read More
Microsoft Ignite Intro to Tech Skills: Dynamics 365
Sep20

Microsoft Ignite Intro to Tech Skills: Dynamics 365

This session is a 30 minute introduction to Dynamics 365 and how you can get started on your journey into skilling up for Dynamics 365 apps and discover the resources available to you. There are three sessions in different time zones: LRN115 Tuesday LRN116 Wednesday LRN117 Wednesday Check out the Learning Zone https://myignite.microsoft.com/learning-zone for more skilling sessions and… Continue Reading Julian Sharp’s...

Read More
Microsoft Ignite Learn Workshop: Work with external data in a Power Apps canvas
Sep20

Microsoft Ignite Learn Workshop: Work with external data in a Power Apps canvas

On Thursday 24 I will be on the chat answering questions and assisting on the Microsoft Learning workshop, Work with external data in a Power Apps canvas. This is a guided online workshop using material from Microsoft Learn https://aka.ms/Learn/PowerAppsExternalData Sign up at https://myignite.microsoft.com/sessions/80a76dc5-8cf3-4ef9-bb8d-d3bfdaf98d4d Check out the Learning Zone

Read More
Microsoft Ignite Learn Workshop: Shape data in a Power Apps canvas app
Sep20

Microsoft Ignite Learn Workshop: Shape data in a Power Apps canvas app

On Wednesday 23 I will be on the chat answering questions and assisting on the Microsoft Learning workshop, Shape data in a Power Apps canvas app. This is a guided online workshop using material from Microsoft Learn https://aka.ms/Learn/PowerAppsShapeData Sign up at https://myignite.microsoft.com/sessions/df7c7313-e055-4132-bd98-8f228958e3bb PS Take part in the Cloud Skills Challenge to earn… Continue Reading Julian...

Read More
Microsoft Ignite Table Talk: The Dynamics Community in action
Sep20

Microsoft Ignite Table Talk: The Dynamics Community in action

Table Talks are scheduled 30 minute Microsoft Teams meetings for the community to connect face-to-face. One of the best things about Ignite isn’t the sessions but the organic conversations you have while walking the hallways. As Ignite is virtual Talk talks are a way to meetup and have those valuable discussions. Come and meetup with Alex Chandiwana, Stefano Demiliani, Mohamed Mostafa, Antti… Continue Reading Julian...

Read More
Microsoft Ignite Table Talk: How Learning changes careers
Sep20

Microsoft Ignite Table Talk: How Learning changes careers

Table Talks are scheduled 30 minute Microsoft Teams meetings for the community to connect face-to-face. One of the best things about Ignite isn’t the sessions but the organic conversations you have while walking the hallways. As Ignite is virtual Talk talks are a way to meetup and have those valuable discussions. Come and meetup with Ed Baker, Salman Chishti, Tiago Costa, Gareth Jones, myself… Continue Reading Julian...

Read More
Forms Pro is now Customer Voice
Aug07

Forms Pro is now Customer Voice

Gathering feedback for Dynamics 365 via surveys that had an interesting history. It started with Microsoft purchasing the IP to Mojo Surveys, which became the Voice of the Customer product provided with Dynamics 365. Voice of the Customer was deprecated in 2019 (and removed at the end of June 2020) to be replaced by Microsoft Forms Pro. Now Forms Pro is , in the words of Microsoft,

Read More
Field Service Bootcamp 2020
Aug07

Field Service Bootcamp 2020

If you are interested in Dynamics 365 Field Service sign up for this combined product team and community event. There are three days of workshops plus a day full of sessions. Details below. I will be speaking on the Saturday on Dynamics 365 Field Service mobile Power App and comparing with the Field Service mobile and rolling your own canvas app. Wednesday August 12th – Advanced scheduling… Continue Reading Julian...

Read More
Preparing for the Dynamics 365 Marketing MB-220 exam
Jul24

Preparing for the Dynamics 365 Marketing MB-220 exam

The Dynamics 365 Marketing exam, MB-220, it one of my favourite exams and along with Field Service, my favourite courses to teach as you learn so much from the delegates who attend. The exam covers a lot of topics: Configure marketing applications (5-10%) Manage segments and lists (10-15%) Create and manage marketing forms and pages (10-15%) Manage leads (10-15%) Create and manage… Continue Reading Julian Sharp’s Article...

Read More
Power Platform Developer PL-400 Certification
Jul21

Power Platform Developer PL-400 Certification

Microsoft has announced a new exam, PL-400, and certification aimed at developers who implement solutions using the Power Platform. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. Is this exam just about canvas apps?A. No, it covers Common Data Service, Power Apps (canvas, model, and portal), Power Automate, Power… Continue Reading Julian...

Read More
Business Central Functional Consultant MB-800
Jul21

Business Central Functional Consultant MB-800

If you have been in the Dynamics NAV/Business Central space for some time, you will have know that we haven’t had any certifications for this product, until now. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. What are the topics in the exam.A. The objectives haven’t been published yet.  The exam is aimed at the… Continue Reading Julian...

Read More
Power Platform Functional Consultant Associate PL-200 Certification
Jul21

Power Platform Functional Consultant Associate PL-200 Certification

Microsoft has announced a new exam, PL-200, and certification aimed at Power Platform Functional Consultants who implement solutions using the Power Platform. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. Is this exam just about canvas apps?A. No, it covers Power Apps (canvas, model, and portal), Power Automate,… Continue Reading Julian...

Read More
Microsoft launches new Power Platform and Dynamics 365 exams
Jul21

Microsoft launches new Power Platform and Dynamics 365 exams

At Inspire today, Microsoft announced three new certification exams: PL-200 – Power Platform Functional Consultant PL-400 – Power Platform Developer MB-800 – Dynamics 365 Business Central Functional Consultant These are both exams and associate level certifications. Read more at

Read More
Azure AI Fundamentals AI-900 Study Group
Jul21

Azure AI Fundamentals AI-900 Study Group

I am running a new twice weekly study group for the Azure AI Fundamentals exam AI-900 starting in August. To join the group fill out this form https://tinyurl.com/ai900study Continue Reading Julian Sharp’s Article on their blog Azure AI Fundamentals AI-900 Study Group I am running a new twice weekly study group for the Azure AI Fundamentals exam AI-900 starting in August. To join the group fill out this form...

Read More
Power Platform App Maker PL-100 Certification
Jul21

Power Platform App Maker PL-100 Certification

Microsoft has announced a new exam, PL-100, and certification aimed at the citizen app maker. As with any new certifications, you will have lots of questions. I will attempt to answer the questions you may have below. Q. Is this exam just about canvas apps?A. No, it covers Power Apps (canvas and model), Power Automate, and Power BI. It also includes creating a data model in the Common Data… Continue Reading Julian Sharp’s...

Read More
New Dynamics 365 Trial Experience
Jul21

New Dynamics 365 Trial Experience

Creating a trial of Dynamics 365 and Power Platform environments has always been complicated and subject to constant changes in the process and the Microsoft 365 user interface. I have documented the steps to create trials and you can download them from my OneDrive at https://tinyurl.com/trydyn. There is now a new and easier way to create a trial environment in the Power Platform admin centre… Continue Reading Julian...

Read More
PL-900 Exam Study Group
Apr14

PL-900 Exam Study Group

I am running a study group for the Power Platform Fundamentals exam PL-900 starting in May Sign up at http://tinyurl.com/pl900study Continue Reading Julian Sharp’s Article on their blog PL-900 Exam Study Group I am running a study group for the Power Platform Fundamentals exam PL-900 starting in May Sign up at http://tinyurl.com/pl900study I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM...

Read More
MB-200 Study Group
Jan21

MB-200 Study Group

I am running a study group for the Power Platform + Dynamics 365 Core exam MB-200 Sign up at http://tinyurl.com/mb200study Continue Reading Julian Sharp’s Article on their blog MB-200 Study Group I am running a study group for the Power Platform + Dynamics 365 Core exam MB-200 Sign up at http://tinyurl.com/mb200study I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM projects. Blog Syndicated...

Read More
Azure Advent Calendar
Dec21

Azure Advent Calendar

  This is my contribution to a wonderful initiative by @Pixel_Robots and @Gregor_suttie to get  the Azure community to help others learn about all the different capabilities that Azure provides. I have created a video describing Azure IoT services and with the aim of dispelling some of the fears around the complexity of getting started with #IoT. You can watch my video here and see all the… Continue Reading Julian...

Read More
Power Platform Saturday Stockholm October 5 2019
Sep27

Power Platform Saturday Stockholm October 5 2019

I’m speaking at the Stockholm business applications community event on Saturday October 5th. I will be speaking on Azure Functions and how we can use them in place of server side plugin code, in Canvas Apps and in Flow. I will also cover creating Custom Connectors calling Azure Functions. Register at https://365sat.in/swe Continue Reading Julian Sharp’s Article on their blog Power Platform Saturday Stockholm October 5 2019...

Read More
Dynamics Power Dublin September 28 2019
Sep25

Dynamics Power Dublin September 28 2019

I’m speaking at the Dublin business applications community event on Saturday September 28th. I will be speaking on Dynamics 365 Customer Engagement and Power Platform exams. My session will start off with why you should take exams and gain certifications. I then discuss the new role based certifications and what that means to you. The focus of the session is on exam tips and tricks, what… Continue Reading Julian Sharp’s...

Read More
Voice of the Customer Deprecation
Jul02

Voice of the Customer Deprecation

As expected, with the release of Forms Pro that Microsoft have announced that Voice of the Customer is being deprecated. Voice of the Customer will be removed and end of June next year and no new surveys can be created, and no further responses will be captured. More details at https://cloudblogs.microsoft.com/dynamics365/it/2019/07/01/voice-of-the-customer-deprecation/ Continue Reading Julian Sharp’s Article on their blog Voice...

Read More
Find out about Azure IoT at Notts IoT 7pm July 11th
Jul01

Find out about Azure IoT at Notts IoT 7pm July 11th

I will be speaking on Azure IoT PaaS and SaaS systems at Notts IoT on Thursday July 11th at 7pm at Rebel’s offices in Nottingham. I will be talking about and demoing Azure IoT Hubs, Accelerators and IoT Central. I will be bring various devices with me including Raspberry Pi, MXChip AZ3166 and Flic button Sign Up for the Event here Continue Reading Julian Sharp’s Article on their blog Find out about Azure IoT at Notts IoT 7pm...

Read More
Forms Pro General Availability and Future of Voice of the Customer
Jul01

Forms Pro General Availability and Future of Voice of the Customer

Forms Pro has been released as of July 1st and is in General Availability. If you have a Dynamics 365 Customer Engagement Enterprise or Talent License, Forms Pro is included. Included are just 2,000 responses a month per tenant, if you need more responses you can purchase them via the Microsoft 365 portal. If you have been on the Public Preview, the preview will end and be replaced by a 30-day… Continue Reading Julian...

Read More
Changes to Proctored Exam Check-In
Jun23

Changes to Proctored Exam Check-In

I wrote a couple of years ago about my experience with taking exams at home aka Online Proctored Exams I have taken over 10 exams at home and was comfortable and familiar with the process but when I took at exam last night I discovered a whole new experience. First the PVProctor program no longer worked and I needed to download a new OnVue tool. The check-on process is now self-service that… Continue Reading Julian Sharp’s...

Read More

MB-210 Dynamics 365 for Sales Revision Guide

Jens Kofod has written an excellent revision guide for the MB-210 Dynamics 365 for Sales Exam https://iiu.dk/2019/04/27/exam-prep-guide-mb-210-microsoft-dynamics-365-for-sales/ 52.951002 -1.183897 Nottingham, UK Like this:Like Loading… Related About Julian Sharp I have worked with… Continue Reading Julian Sharp’s Article on their blog

Read More

MB-900 Microsoft Dynamics 365 Fundamentals–Dynamics 365 for Sales Professional

Dynamics 365 for Sales Professional is a version of Dynamics 365 for Sales aimed at Small and Medium Businesses at a reduced license price. Sales Professional is aimed at organisations that have simpler sales needs and want to get up and running quickly. With Dynamics 365 for Sales Professional you get: Simplified First Run Experience Simplified User… Continue Reading Julian Sharp’s Article on their...

Read More

Upgrade to latest version of Dynamics 365 for Field Service by 2020

Microsoft have announced that all customers on older versions (6.x and 7.x) of Field Service must be upgraded to 8.x with Unified Interface by February 2020. If you have Field Service, this could be a significant change and will require re-configuration, testing and training. For our current Field Service project, we chose to go with v8.x from the beginning… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals–Cloud Deployment Types

There are three different options for deploying cloud services: Public Cloud Private Cloud Hybrid Cloud Public Cloud Public Cloud is the most common deployment type where everything is run by the cloud provider with no local hardware to manage. You gain economises of scale by sharing resources with other cloud users. There are several public cloud providers… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – SaaS

SaaS means Software as a Service, and is the provision of complete cloud software applications over the internet. Examples of SaaS application are Office 365 and Dynamics 365. You typically pay for SaaS applications on a per user per month/year. The shared responsibility model applies, it is just that the cloud provider takes more of the responsibility in… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – PaaS

PaaS means Platform as a Service, and is the provision and management of resources over the internet where you do not have access to the underlying computing infrastructure. You combine the resources to deliver services to your users. Examples of PaaS services are web applications and logic apps. You typically pay for PaaS resources as you use and PaaS… Continue Reading Julian Sharp’s Article on their...

Read More

Another Microsoft Learning Survey | Microsoft Dynamics 365 UK MCT

About Julian Sharp I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM projects. I am a Dynamics 365 MCT and teach Dynamics 365 and Azure in the UK and across Europe This entry was posted in Training and tagged Microsoft, Survey, Training. Bookmark… Continue Reading Julian Sharp’s Article on their blog

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – IaaS

IaaS means Infrastructure as a Service, and is the provision and management of computing infrastructure over the internet IaaS is encompassing the following three icons: Servers and storage, Networking firewalls and security, and Datacentre physical plant and building. The major IaaS services are Compute (Virtual Machines and Containers), Storage, and… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – What is Azure

Azure is Microsoft’s set of Cloud Computing services. Azure provides over 600 services covering areas such as: Compute Networking Web Big Data Integration Mobile DevOps AI IoT Global reach Azure is available in over 140 countries and has 54 regions combining global reach with local presence. More Information

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Cloud Computing

Cloud Computing is the delivery of computing services – processing , storage, networking, data – over the internet, on a pay as you go cost model. Cloud Computing is: Scalable – change computing resources based on demand, or in preparation of demand, or for changes of workload. You can scale vertically (Up) e.g., adding a faster CPU or changing… Continue Reading Julian Sharp’s Article on their...

Read More

Dynamics 365 for Sales Professional Offer

Dynamics 365 for Sales Professional is a version of Dynamics 365 for Sales aimed at Small and Medium Business at a reduced license price. When Dynamics 365 for Sales Professional was first announced I was quite excited as we start off as a small business focussed partner, and we were Microsoft Worldwide Partner of the Year in the Small Business Specialist… Continue Reading Julian Sharp’s Article on their...

Read More

Dynamics 365 Partner Competency Changes

Significant changes are being made to the Dynamics 365 Partner Competencies. The Cloud Customer Relationship Management competency is retiring at the end of September. After 1st July, all existing exams, apart from MB2-716, Customisation and Configuration, will no longer count towards competency and you will need the new Core exam, MB-200, and one of the… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Retail

App Overview Dynamics 365 for Retail is an end-to-end solution for retail organisations requiring unified commerce across multiple channels. Dynamics 365 for Retail covers in store, back office and digital operations. Retail help to reduce fulfilment costs, improve inventory utilisation, increase customer satisfaction and loyalty. Dynamics 365 for Retail is… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Business Central

App Overview Dynamics 365 Business Central is an all-in-one business management solution aimed at small and medium businesses. Key Features Below are the main features of Dynamics 365 Business Central. This is not meant to be exhaustive but a fundamental level introduction to the App’s features. Below is a list of the main functional areas in Business… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Finance & Operations

App Overview Dynamics 365 for Finance & Operations is a unified App for managing your finance and operations. Dynamics 365 for Finance & Operations is a huge application which handles many different industries. Key Features Below are the main features of Dynamics 365 for Finance & Operations. This is not meant to be exhaustive but a fundamental level… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Talent

App Overview Dynamics 365 for Talent is an App for handling processes around staffing your organisation. Talent enables organisations to move beyond traditional human resources (HR) management. Office 365 and LinkedIn are used to enable organisations to find and onboard the right staff, quickly and efficiently. Key Features Below are the main features of… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Marketing

App Overview Dynamics 365 for Marketing is an App for organisations that perform B2B marketing activities. Dynamics 365 for Marketing allows you to find and nurture leads until they are sales ready. Dynamics 365 for Marketing works with Dynamics 365 for Sales. For B2C Marketing, Microsoft recommends Adobe Marketing Cloud. Key Features Below are the main… Continue Reading Julian Sharp’s Article on their...

Read More

Performance Based Testing | Microsoft Dynamics 365 UK MCT

Microsoft are introducing performance based testing i.e., Labs into exams and these will be included in the new role based Dynamics 365 exams at some point, possibly when they come out of beta. I like labs as they test ability not memory. You may get up to two labs in your exam. You are given an objective to complete and it doesn’t matter how you achieve… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Project Services Automation

App Overview Dynamics 365 for Project Services Automation (PSA) is an App for organisations that deliver time based projects i.e., Professional Services firms. Key Features Below are the main features of Customer Service Enterprise. This is not meant to be exhaustive but a fundamental level introduction to the App’s features. PSA is a large and complex application covering sales and… Continue Reading Julian Sharp’s Article...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Field Service

App Overview Dynamics 365 for Field Service is an App for managing resources to deliver service at customer sites. Field Service will increase first time fix rates by making sure the right resource is available, at the right time, with the right skills and the right parts. Key Features Below are the main features of Field Service. This is not meant to be exhaustive but a fundamental… Continue Reading Julian Sharp’s Article...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Customer Service Enterprise

App Overview Dynamics 365 for Customer Service Enterprise is an App for Customer Service Agents to provide effective service to customers. Key Features Below are the main features of Customer Service Enterprise. This is not meant to be exhaustive but a fundamental level introduction to the App’s features. Accounts and Contacts Accounts are Contacts are the key records in Customer… Continue Reading Julian Sharp’s Article on...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Sales Enterprise

App Overview Dynamics 365 for Sales Enterprise is an App for sellers to manage customer relationships, manage the sales process and provide guided insights to increase sales performance. Dynamics 365 for Sales Enterprise goes beyond sales force automation (SFA) to better understand customer needs, engage more effectively, and win more deals. Key Features Below are the main features of… Continue Reading Julian Sharp’s...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – Government

Microsoft Government Cloud is designed for US Federal, State and Local Government. Microsoft has created Microsoft Dynamics 365 Government for eligible government organisations that runs on the Government Community Cloud (GCC). Microsoft Dynamics 365 Government is currently restricted to just the following Apps: Sales Customer Service Field Service Project… Continue Reading Julian Sharp’s Article on their...

Read More

MB-900 Microsoft Dynamics 365 Fundamentals – GDPR

The General Data Protection Regulation (GDPR) is a European regulation but applies to any organisation that does business with or within the countries of the European Union. It therefore affects Microsoft and Microsoft Dynamics 365 Apps. GDPR is concerned with data protection and privacy right, for example: Consent Right to access Mandatory breach notification Privacy by design Having… Continue Reading Julian Sharp’s...

Read More