Customer Insights transition to real-time marketing

Julian SharpDyn365CE3 weeks ago90 Views

For those of you have extended your outbound marketing, you are now in Phase 2 – Existing campaigns and events work; new ones can’t be created and are running out of time to migrate to real-time marketing.

Earlier this year I created a training course for the transition to RTM and I am now making this available. I curated this content from the transition playbook, content on Microsoft Learn, and my own investigations but this is in a more structured and digestible format.

The content is available via this link.

Original Post https://ukcrm.wordpress.com/2025/07/29/customer-insights-transition-to-real-time-marketing/

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