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Fix – The FnO Integration solution install failed. HCMScheduling and HCMSchedulingAnchor solutions must be installed. See Field Service documentation for details (Dynamics 365 Field Service)

While trying to install Finance and Operations from Field Service Settings, we might encounter the following error.

“The FnO Integration solution install failed. Please contact your system administrator. HCMScheduling and HCMSchedulingAnchor solutions must be installed. See Field Service documentation for details.”

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To fix it, we need to install the “Dynamics 365 Human Resources integration to URS” app.

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However, while trying to install Dynamics 365 HR Integration to URS app, we got the following error –

HCMSchedulingAnchor

NotProvided

Unable to establish connection using data source: ‘Finance and Operations Virtual Data Source Configuration’. Failed to sync entity metadata. Ensure the data source is configured properly.

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The fix was to install the Finance and Operations Virtual Entity app first.

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After installing Finance and Operations Virtual Entity, we were able to install the Dynamics 365 HR Integration to URS app successfully.

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That finally allowed us to install the FnO Integration (msdyn_FieldServiceFnOIntegration) in our Environment.

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Hope it helps..

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Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

Nishant Rana originally posted this article on 28 July 2025 at 7:40 PM.

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